As a Level 1 Site Reliability Engineer you'll monitor video services support operations troubleshoot issues and maintain automation scripts.

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We are Optimum a leader in the fast-paced world of connectivity and we're seeking driven and enthusiastic professionals to join our team empower lives fuel businesses and drive innovation. Connectivity is now longer a luxury but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable high-speed connectivity solutions that keep the world connected. Our successes now and in the future are powered by our amazing product a commitment to our people and culture and the connections we make in our communities.
If you are resourceful collaborative and passionate about delivering consistent excellence Optimum is for you!
Job Summary
We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role you will support the operation monitoring and reliability of large-scale video delivery systems including live streaming video-on-demand (VOD) encoding packaging and content delivery networks (CDNs).
As a Level 1 SRE you will work closely with senior engineers to respond to incidents perform routine operational tasks and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering.
Responsibilities

• Monitor the health and performance of video services (live linear and on-demand) using observability tools.
• Support day-to-day operations of video platforms including encoding transcoding packaging origin servers DRM and CDN delivery.
• Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed.
• Participate in on-call rotations under supervision responding to alerts and contributing to incident resolution.
• Execute runbooks for routine operational tasks deployments and platform maintenance.
• Write and maintain basic automation scripts (Python Bash PowerShell) to reduce manual work.
• Document incident response steps troubleshooting guides and standard operating procedures.
• Collaborate with cross-functional teams (network storage CDN and applications) to support service delivery.

Qualifications
Education & Experience

• Bachelor's degree in Computer Science Information Technology Media Technology or equivalent practical experience.
• 0-2 years of experience in systems administration IT operations video engineering or SRE-related work.
• Exposure to video delivery workflows(streaming VOD ABR packaging) is a plus but not required.

Technical Expertise

• Basic understanding of Linux administration and troubleshooting.
• Familiarity with scripting (Python Bash or PowerShell).
• Exposure to monitoring/observability tools (Grafana Prometheus ELK Splunk DataDog or similar).
• General knowledge of networking fundamentals (TCP/IP DNS load balancing HTTP).
• Awareness of streaming protocols (HLS MPEG-DASH RTMP) is a plus.
• Experience with cloud environments (AWS Azure GCP) is desirable but not required.

At Optimum every action and interaction we take part in is driven by our three Guiding Principles: Do What's Right Drive One Optimum and Make It Happen. These aren't just words they help us build trust create real community and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change share new ideas and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team. Together we'll shape the future of connectivity.
All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of gender race color creed national origin religion age marital status pregnancy physical or mental disability sexual orientation gender identity military or veteran status or any other basis protected by federal state or local law.
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Pay is competitive and based on a number of job-related factors including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66830.00 - $109793.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time we do not provide visa sponsorship for employment.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty