Associate Manager, Account Coordinator

Join Aya Healthcare, named the #1 top workplace in the large company category by the San Diego Union-Tribune.

The Associate Manager will act as a mentor and leader for members on our Account Coordinator team. The Account Coordinator team collaborates with Account Managers to fill open clinician positions for our client facilities across the country.

Who We Are: 

We’re a $5.8 billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities: 

• Develop and cultivate relationships with key members of the Account Coordinating and Account Management Teams.
• Demonstrate and effectively present knowledge and coordination experience within the industry.
• Create a strategy for order fulfillment in order to maintain and grow their business which will include but it not limited to, weekly calls, reporting, marketing and presenting to internal stakeholders.
• Identify and streamline with team members in order grow their business.
• Build and maintain relationships with direct reports and management teams.
• Educate and Train new and current team members about different service lines, internal operations and software.
• Mediate challenges that can arise within the team dynamics and coordinate with other department leaders.

Required Qualifications: 

• A minimum of 2 years of experience in the healthcare staffing industry is preferred.
• A minimum of 3 years of Management experience is preferred.
• Strong communication and presentation skills
• Ability to think creatively and identify efficiencies to contribute to a solution driven team.
• Ability to advise on organizational and structural desk management for high volume and strategic desks.

What We Offer:

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Celebrations! We hit our goals and reward ourselves. Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited PTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily

Compensation: DOE

Aya Is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.