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Job description
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why the Knowledge Graph maintains the verified data AI cites and content generation and distribution agents syndicate brand content across LLMs listings social platforms and review sites in real time. Thousands of brands in financial services healthcare retail hospitality and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In Fortune and Great Place To Work®.
Yext is seeking an outstanding Associate Marketing Operations/Automation Manager with the skill and work ethic to both strategize and execute as part of the GTM Engineering team at Yext. Reporting to the Manager Marketing Operations you will own the email channel for Yext end-to-end — including the customer onboarding programs product release communications multi-language drip campaigns and the event email motion — while growing into broader marketing operations responsibilities over time. The right candidate is adept at running a reliable high-volume execution engine partnering closely with marketing product event and partner teams and leveraging AI to continue to scale the channel. This is a terrific opportunity for a sharp marketing operator to make a big impact in a dynamic fast-moving organization. If this sounds like you then we'd love to hear from you!
What You'll Do- Own end-to-end execution of global campaigns ensuring scalable repeatable program delivery across email paid search webinars events and ABM.
- Execute the end-to-end email development pipeline (build QA deploy localize) for all campaigns through the Marketing Automation Platform.
- Build and maintain campaign infrastructure including workflows templates and processes that enable scale and consistency.
- Coordinate email localization efforts with EMEA reviewers and translation partners.
- Drive data-driven iteration of the email program by tracking engagement deliverability and pipeline contribution.
- Drive continuous campaign optimization through A/B testing performance analysis and insights that improve engagement conversion and ROI.
- Pilot AI-aware patterns and automation (e.g. prompt-driven drafting) within the email workflow and partner with GTM Engineering to replace manual steps (e.g. list-upload automation). Help migrate our tech stack to an ai-native future-proofed stack.
- Communicate complex deliverability and list-quality issues clearly to non-analytical stakeholders.
- Manage compliance and database hygiene tasks including GDPR opt-in management unsubscribes invalid/suspended records.
- BA/BS degree or equivalent practical experience.
- 3+ years of marketing automation email marketing or marketing operations experience (Marketo marketing automation platform preferred).
- Hands-on execution depth in a major marketing automation platform including segmentation smart campaigns dynamic content and deliverability mechanics.
- Curiosity about automation and AI tooling with an eagerness to upskill into Clay n8n and LLM-assisted workflows.
- Experience supporting Product Marketing Product and event teams on tight cycles.
- Pragmatism around localization regional differences and the operational reality of multi-language sends.
- Strong analytical ability an evidence-driven approach to measuring/improving the email channel and a willingness to ask new questions.
- Outstanding critical thinking and problem-solving skills excellent cross-functional coordination and a passion for the email channel.
- Familiarity with GDPR and email compliance requirements preferred.
- Email send velocity and on-time delivery
- Deliverability metrics (bounce rate complaint rate inbox placement)
- CSAT with customer comms
- Engagement metrics on owned email programs
- Project cycle time from intake to send
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries employees at Yext are typically eligible for a comprehensive package of benefits including medical dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven engaging culture where every employee has the opportunity to contribute to the success of the Company perform at the highest possible level and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience Yext can remain at the forefront of innovation and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application interviewing or participating in the employee selection process please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious do not share personal information click on links or provide payment. Instead please report the communication to [email protected].
Skills Required
- BA/BS degree or equivalent practical experience
- 3+ years marketing automation email marketing or marketing operations experience
- Experience with Marketo (preferred)
- Hands-on execution in a major marketing automation platform including segmentation smart campaigns dynamic content and deliverability mechanics
- Experience supporting Product Marketing Product and event teams on tight cycles
- Pragmatism around localization and multi-language sends
- Strong analytical ability and evidence-driven approach to measuring and improving email programs
- Curiosity about automation and AI tooling eagerness to upskill into Clay n8n and LLM-assisted workflows
- Familiarity with GDPR and email compliance requirements
What the Team is Saying
Yext Compensation & Benefits Highlights
- Healthcare Strength—The offering includes top-quality medical dental and vision coverage with mental-health support as a core element. Calm subscriptions and monthly ClassPass credits reinforce a holistic health focus.
- Parental & Family Support—Paid parental leave is emphasized and described as generous in scope for U.S. employees with some materials citing around 16 weeks. Family support amenities like an onsite Mother’s Room further reinforce this focus.
- Wellbeing & Lifestyle Benefits—Holistic wellness perks include a no-cost Calm subscription and monthly ClassPass credits. Everyday benefits like commuter support and free snacks/meals in some locations add lifestyle value beyond core insurance.
Yext Insights
What We Do
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive competitive intelligence dataset for local businesses Yext gives brands and their partners the visibility intelligence to win every moment of discovery across AI and traditional search. Yext's API-first architecture connects structured data to APIs MCP servers and generative interfaces so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services healthcare retail hospitality and food rely on Yext to manage measure and optimize visibility at scale. For more information visit yext.com.
Why Work With Us
At Yext we bring together curious thinkers and passionate problem-solvers who want to make a real impact. We celebrate internal growth open communication and creative ownership in a One Team environment. Here individual growth fuels collective success — and everyone has a voice in shaping what we build next.
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Yext Offices
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Employees engage in a combination of remote and on-site work.
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