Associate Project Manager II

Gurgaon, India

• Collaborate with other DISCO Project Managers and DISCO team members to deliver superior service to DISCO clients
• Collaborate with cross-functional team members, including Forensics, Data Operations, Disco Desk, and Client Success, to help solve challenges and manage clients through those solutions to create the best client outcome
• Maintain project and data tracking to ensure that all requested work is completed correctly and deadlines are met 
• Communicate clearly and consistently with DISCO Project Managers and DISCO clients about project milestones and platform support
• Develop advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial
• Escalate to leadership or other resources as needed to ensure our customers are having a positive experience and getting the support and expertise they need
• Work in a ticketing system to create work requests for other departments and monitor progress 
• Perform special assignments, requests for technical expertise or tasks as directed by management 
• Build rapport and establish open communication with clients regarding DISCO usage, status reporting, and core product functionality
• Provide feedback and suggestions to the Product team at DISCO to drive product improvement on behalf of customers

• Have 2+ years of legal, project management and/or technical support experience
• Working knowledge of one or more industry standard e-discovery platforms, such as DISCO, Relativity, Recommind, or Concordance 
• Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness
• Successfully able to manage multiple tasks simultaneously
• Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
• Committed to providing excellent service and support, both internally and externally
• Flexible and adaptable to changing priorities, scope, and technology
• Able to work independently and as part of a team
• Bachelor’s degree preferred

• Experience with other e-discovery platforms such as Relativity, Nuix, Brainspace, IPRO, 
• Catalyst, Venio, Recommind, Ringtail or any similar processing or review systems
• Experience working in the legal field at a corporation, law firm or consulting business 
• An understanding of the e-discovery process
• A strong technical background and acumen 

• Open, inclusive, and fun environment
• Competitive salary plus discretionary bonus
• Opportunity to be a part of a startup that is revolutionizing the legal industry
• Growth opportunities throughout the company