Author Engagement Manager

Job Description:
Pluralsight is currently hiring an Author Engagement Manager to implement experiences for our content creators - whom we call "authors". This role is responsible for cultivating and delivering an engaging experience for our authors in order to retain and strengthen our authors relationship with Pluralsight.
Who you're committed to being:

• A Pluralsight evangelist who is motivated by networking, retaining authors, and amplifying opportunities author community.
• A networker with strong interpersonal skills and capable of igniting passion in others about the Pluralsight platform
• Innovative in your approach to crafting experiences, willing to experiment with new and unexpected tactics, while maintaining traditional methodologies.
• Strong ability to seek and provide clear and critical feedback.
• Accountable as you strive to achieve team and company goals.
• Able to work autonomously with minimal oversight.
• A self-starter. You like to understand the intended outcome, seek context, and then work entrepreneurially to get it done.
• A strong communicator and effective influencer. People trust and follow you.
• You don't see problems; you see opportunities and are energized to build multiple solutions to solve challenges.
• You are a fierce advocate. You have a deep sense of emotional intelligence for your customer. You consider their perspective when speaking to them through the messaging you create. You speak on their behalf when coordinating work internally.

What you'll own:

• Drive engagement to strengthen the experience and engagement within our author community.
• Lead out on comms and initiatives that influence author satisfaction and NPS.
• Lead out on cross-functional collaboration related to author recruitment, engagement, and events
• Implement author programs to retain, grow, and develop the author community.
• Drive external author recruitment initiatives to strategically grow the author community in critical areas
• Drive the delivery and execution for Author programs such as: Author Summit, Author Advisory board, Author Talks, and many more.
• Implement outstanding program experiences that champion community as well as achieve business goals for curriculum, sales, and marketing.
• Cultivate relationships with authors, provide support and consultation on relevant Pluralsight programs to ensure they continue to advance as a presence in the author community.
• Promote and amplify author engagement activities within the tech community and strengthen their representation of the Pluralsight brand.
• Be Pluralsight's voice to the author community.
• Define and rollout communication strategy that prioritizes Content and Skills org initiatives

Experience you'll need:

• Requires a minimum of 4+years experience leading large, cross-functional projects
• Experience as a program manager, project manager, or event marketer
• Experience with marketing applications including CRM (Salesforce) and Marketing Automation (Marketo), google suite, and Webflow.
• Strong interpersonal skills with ability to clearly explain sophisticated issues to a range of audiences
• Has led a small team, working in a fast-paced growth company
• Has been responsible for a portfolio of projects before - you understand the blood, sweat, and tears that go into program management.
• Bachelor's Degree, concentrations in business a plus

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
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