B2B Sales Administrator

Brand

Description

Harry and David is looking for a B2B Sales Administrator to join our team. The Sales Administrator will work with the Business to Business Sales team to ensure client needs are met, and products and/or services are delivered in a timely and professional manner. The Sales Administrator will work closely with the Corporate Sales leadership and the sales team to provide brand consistent client communication, presentations, assist with small design Marketing projects, manage and update the Corporate Sales Marketing and Event calendar, and manage the client presentation library. The Sales Administrator provides backup to the CRM Administrator for the maintenance of the organization's CRM (Salesforce) system. This position provides marketing and reporting solutions in Salesforce.com that support business processes. The Sales Administrator works closely with the leadership team in creating and updating procedures, developing strategies, and account assignment and management. This position serves as the point person to manage multi brand sales referred from other 1800Flowers B2B sales teams.

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Complete projects related to Salesforce and the Sales team to ensure data integrity and organization.
• Update and manage the Corporate Sales Marketing calendar to insure all Marketing projects and Marketing communication is launched on targeted dates.
• Organize, update and maintain sales information for each client.
• Organize, update and maintain KPI report with accurate and timely information for the Sales Reps.
• Organize, facilitate, and communicate quarterly Sales Rep commission reports.
• Customize, implement and manage fields, dashboards, and reports in Salesforce.
• Work with CRM administrator to understand data and programming needs.
• Serve as liaison with Creative Services, Product Design and Marketing to ensure branding guidelines are adhered to for all client communication.
• Prepare final presentations and communication for delivery to clients, adhering to brand identity and consistency.
• Create customized order submission solutions for clients with special programs.
• Prepare invoices, price quotes, reports, memos, letters, presentations and other documents, using Microsoft Office and database software.
• File and retrieve corporate documents, records, and reports.
• Develop, maintain and update library of client sales presentation templates.
• Communicate specific requirements and unify branding efforts specific to Corporate Sales.
• Manages proofing process of client correspondence and other documents.
• Monitor department staff for adherence to discount policies, data maintenance requirements, and other procedures.
• Monitor company consumer marketing for events impacting Corporate Sales.
• Create messaging to team regarding best practices, goals, procedures, and news.
• Configure user permissions for SharePoint and Salesforce.
• Develop scenarios for configuration of the team's book of business.
• Manage inbound lead assignments and research account ownership issues.
• Manage the process and tracking of sales referred between Corporate Sales teams for the various brands of the 1800Flowers family, within Salesforce and through individual communications as needed.
• Other duties as assigned.

Requirements

• A High School Diploma required, a four-year college degree desired.
• 1-2+ years applied sales support administration utilizing Salesforce and Data loader (or similar tools).
• 1-2+ years applied experience in operation of personal computers with the following software experience: Adobe and Photoshop.
• Strong knowledge of MS Office Suite with advanced PowerPoint, Word, and Excel skills.
• Must handle many projects simultaneously and remain flexible.
• A proven track record working under stringent deadlines and delivering desired results.
• A demonstrated ability to proof read and deliver accurate and grammatically correct documents.
• 1-2+ years applied experience in training, coaching, and troubleshooting for software users.

INDCH

About Us

About Harry David®

Since 1934, Harry David has been America's premier choice in gourmet food gifting. Headquartered in Southern Oregon, Harry David owns and operates 20 different orchards, spread over 100 square miles, featuring fresh yearly crops of handpicked delicious fruit, including peaches, Bosc pears and the iconic Royal Riviera® pears. Harry David offers a wide variety of options for everyday sharing and entertaining, including Moose Munch® premium popcorn, Wolferman's Bakery®, Cushman's® and Stock Yards® branded products. Harry David is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

Our Commitment to Diversity

At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.