Bilingual (Spanish/English) Entry Level - Customer Service Representative (in office)

Reliant Pest Management is a company in the Austin area. We are excited to grow our office staff and are now looking for aCustomer Service Representativewho enjoys communicating with customers, resolving concerns, and helping others in a team environment. No Experience is needed,PAID Training is Provided! We are collaborative, supportive, and fun! Our goal is to provide friendly, exceptional service to our community by controlling the pest conditions around homes and workplaces thus enhancing their quality of life and protecting some of their largest investments. Our work environment includes: • Lively atmosphere • Casual work attire • Modern office setting • Safe work environment • On-the-job training • Growth opportunities Schedule: • Full-Time (40 hours a week) • Monday - Friday rotating Saturdays with the rest of the Office Staff • Shift hours 8a - 5p with a 1-hour lunch Responsibilities: • Providing Customer Service through answering phones, responding to emails, reviews, and more. • Scheduling appointments, and assisting field employees with information. • Fielding incoming sales calls, following up with all potential sales when needed • Other clerical duties as assigned within an office setting. The ideal candidate: • Previous experience in customer service, retail, sales, or other related fields is helpful but not required; training provided • Prior pest control knowledge is not required, but could help; training provided • Excited, happy, positive demeanor with a customer-first attitude • Provides excellent customer service in an attentive and professional manner • Dependable and punctual • Works with integrity and self-discipline • Strong organizational skills and the ability to multitask • Computer and internet-savvy • Excitement to work in a close-knit office environment ***To be considered for this position, candidates must answer all screening questions*** Please know that our office is located on the 2nd floor of a small building with no access to an elevator. Job Type: Full-time Pay: $14.00 - $17.00 per hour Expected hours: 40 – 45 per week Benefits: • Dental insurance • Flexible schedule • Health insurance • On-the-job training • Paid time off • Vision insurance Shift: • 8 hour shift • Day shift Work Location: In person