Remote

Business Strategy & Operations Director

Remote Posted Jul 24, 2026 0 views

Compensation

Compensation not disclosed

This employer didn't list pay. Model a likely range with the calculator.

Model this offer in the calculator

Job description

Identity DigitalJobs
Business Strategy & Operations Director

Business Strategy & Operations Director

Posted Yesterday
Be an Early Applicant
Denver CO USA
Hybrid
150K-200K Annually
Expert/Leader
Consumer Web • eCommerce • Internet of Things
We empower brands and people to regain ownership of their digital identity and online presence.
The Role
Lead strategic planning business-review cadences and cross-functional execution for name.com and Identity Digital. Drive MBR/QBRs weekly leadership and board meeting prep OKR/KPI design and reporting OPEX management internal communications and stakeholder alignment across finance product engineering marketing support and BD to translate leadership priorities into measurable plans and outcomes.
Summary Generated by Built In
Summary / Objective
This key leadership role drives growth and operational excellence by owning the company's strategic planning processes business-review cadences and cross-functional execution translating leadership priorities into measurable plans KPIs and outcomes. The role operates as a force multiplier for the GM and leadership team connecting strategy operations planning and communications across name.com and Identity Digital (ID).
This role reports to the General Manager of name.com.
This is a hybrid position from our Denver office.
What You'll Do
  • Strategic Planning & Growth Design: Develop and execute the company's strategic and annual planning processes in alignment with business objectives. Lead growth design and product planning inputs market and competitive analysis and trend identification to inform leadership decisions
  • Business Reviews & Operating Cadence: Own and run the company's core business-review cadence - Monthly Business Reviews (MBRs) Quarterly Business Reviews (QBRs) - including agenda design data preparation narrative and follow-up on action items
  • Leadership & Executive Meetings: Drive the weekly leadership meeting board-meeting preparation and all-hands for both ID and name.com; setting agendas preparing materials and ensuring decisions are captured and executed
  • Planning & Talent Processes: Coordinate annual planning budget reviews talent reviews and succession planning in partnership with the GM Finance and People teams
  • KPIs & Performance Management: Define implement and track OKRs. Build the reporting and dashboards leadership uses to evaluate performance and identify areas for improvement.
  • Operational Excellence: Streamline processes manage OPEX budgets and ensure efficient collaboration across teams and vendors
  • Cross-Functional Collaboration: Partner closely with finance marketing product engineering support and BD to ensure strategic alignment and cohesive execution across the organization.
  • Internal Communications: Lead internal communications that keep the organization aligned on strategy priorities and results
  • Data-Driven Decision Making: Use data and analytics to inform strategy and measure performance
  • Stakeholder Management: Communicate effectively across all levels of the organization and with external partners including vendors and agency partners
  • Other duties as assigned

Recurring deliverables & cadences (at a glance)
  • Business reviews: MBR QBR
  • Meetings: Weekly leadership meeting board-meeting prep ID & name.com all-hands
  • Planning: Annual planning talent reviews & succession planning OPEX budget reviews growth design product planning
  • KPIs: OKRs
  • Other: Internal communications

Who You Are / What You Bring
  • Bachelor's degree in Business Marketing Communications or a related field - or an equivalent combination of education and experience
  • 15+ years in strategy operations or business operations with at least 5 years in a leadership role
  • Demonstrated success owning strategic and annual planning processes and operating cadences (e.g. MBR/QBR or equivalent business reviews)
  • Experience preparing board-facing materials
  • Strong analytical and problem-solving skills with a data-driven approach; fluency with OKRs/KPIs and performance reporting
  • Excellent communication and interpersonal skills with the ability to build relationships and influence stakeholders at all levels internally and externally
  • Ability to travel as needed
  • Ability to work across time zones as part of a global organization as needed
  • Reliable transportation to the workplace

Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Salary Range
The U.S. base salary range for this full-time position is $150000 - $200000 plus benefits as described below. In addition the successful candidate will be eligible to receive other compensation from time to time in the form of discretionary and/or nondiscretionary bonuses and long-term incentive plan. Actual compensation will be influenced by a candidate's qualifications internal employee equity considerations and location. We will not ask for information about a candidate's current or past compensation for purposes of developing an offer of employment.
US team members (and their spouses domestic partners and/or dependent children) are covered by generously subsidized medical dental and vision insurance which includes company contributions to a Health Savings Accounts. Team members are also covered by company-paid life and disability insurance and have the option of participating in employee-paid supplemental life accidental death and dismemberment critical illness and accident insurance. In addition team members can enroll in the company's 401(k) plan with up to a 5% match. You receive 15 days of paid vacation yearly increasing to 20 days after one year. Additionally you get 5 days of paid sick leave 13 paid holidays and 20 weeks of paid parental leave for birthing parents 12 weeks for others. Also there's an opportunity for tuition reimbursement for qualifying expenses.
Note: Benefits programs are subject to eligibility requirements and may vary in certain locations.
A few things to know about us
Name.com is an Equal Opportunity Employer and does not discriminate based on race color religion sex age national origin veteran status marital status sexual orientation gender identity disability or any other category prohibited by local state or federal law. This policy applies to all aspects of employment including recruitment placement promotion transfer demotion compensation benefits social and recreational activities and termination.
Background Check Statement
At the time of an offer you will be required to complete a background check. Any offer is contingent upon a satisfactory background check.
Sponsorship Statement
Please note that work sponsorship for this position may not be available now or in the future. While we strive to support our candidates not all roles will qualify. Eligibility will be reviewed on a case-by-case basis.
Accommodation Statement
We are committed to the full inclusion of all qualified individuals. As part of this commitment Name.com/Identity Digital will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact our Recruiting Team at [email protected].

Skills Required

  • Bachelor's degree in Business Marketing Communications or related field or equivalent experience
  • 15+ years in strategy operations or business operations
  • At least 5 years in a leadership role
  • Demonstrated success owning strategic and annual planning processes and operating cadences (MBR/QBR or equivalent)
  • Experience preparing board-facing materials
  • Strong analytical and problem-solving skills with a data-driven approach; fluency with OKRs/KPIs and performance reporting
  • Excellent communication and interpersonal skills; ability to influence stakeholders at all levels
  • Ability to travel as needed
  • Ability to work across time zones as part of a global organization
  • Reliable transportation to the workplace

What the Team is Saying

Chirag
Courtney
Shannon
Serina
Alvaro

Identity Digital Compensation & Benefits Highlights

  • Parental & Family SupportPolicies include paid parental leave for primary and secondary caregivers family medical leave and supportive facilities such as a Mother’s Room. Feedback suggests these offerings are seen as generous within the company’s peer group.
  • Healthcare StrengthCoverage spans medical dental vision disability and life insurance with mental-health support through an EAP and options like FSAs. Feedback suggests insurance quality and breadth are regarded as strong.
  • Leave & Time Off BreadthTime off includes PTO that increases with tenure sick time paid holidays an additional year-end shutdown and dedicated volunteer time. Flexible and hybrid work options further reinforce time-off usability.

Identity Digital Insights

Am I A Good Fit?
beta
Expert contributor network
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Bellevue WA
240 Employees
Year Founded: 2010

What We Do

Our Mission: Create a world where everyone has an authentic digital identity. Identity Digital is an internet infrastructure company that makes sure web addresses work seamlessly. If we do our job right we are invisible to the user. We have the world’s largest portfolio of nearly 300 TLDs like .info .pro .world which lets people and businesses build market and own their digital identities using meaningful words on both sides of the dot. In addition to TLDs Identity Digital is a best-in-class registry service provider (RSP) that supports more than 28 million domains. This means that we help organizations maintain business continuity reduce risk and avoid reputational challenges with state-of-the-art AI and ML capabilities. Moreover Identity Digital is a leader in the domain industry helping expand the number and variety of digital identities to its customers and users around the world in a secure stable and reliable manner. Our technology and business practices are built on sustainable practices inclusive governance initiatives and environmentally friendly practices. Our mission is to evolve the future of authentic digital identities for forward-thinking businesses and people everywhere. Beyond our registry services we help customers discover register support and use high-quality domain names with name.com an Identity Digital-owned registrar.

Why Work With Us

We have an environment that allows everyone to explore their role from every angle. If you are looking to grow your career while being a part of a stable successful and growing technology company Identity Digital is a great place to work!

Gallery

Identity Digital Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

One of our values is "Growth Mindset" so in the spirit of that we are continuing to evolve our workplace policy.

Typical time on-site: 1 days a week
HQBellevue WA
Denver CO
Dublin Dublin 2
El Segundo CA
Melbourne Victoria
New Delhi Delhi
North York Ontario
Learn more

Similar Jobs

Identity Digital

Senior Technical Writer

Consumer Web • eCommerce • Internet of Things
Remote or Hybrid
United States
240 Employees
130K-150K Annually

Identity Digital

Senior Software Engineer

Consumer Web • eCommerce • Internet of Things
Remote or Hybrid
United States
240 Employees
150K-180K Annually

Identity Digital

Developer Advocate

Consumer Web • eCommerce • Internet of Things
Remote or Hybrid
United States
240 Employees
130K-150K Annually

Identity Digital

Business Development Director

Consumer Web • eCommerce • Internet of Things
Remote or Hybrid
United States
240 Employees
130K-160K Annually

Related roles

Similar jobs