business systems specialist - computer systems

Work setting

• Manufacture
• Private company, corporation or industry

Responsibilities

Tasks

• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Operate automatic or other testing equipment to ensure product quality
• Write specifications and technical reports
• Write technical reports
• Recommend measures to improve productivity and product quality
• Propose improvements to methods, systems and procedures
• Produce reports
• Monitor production progress
• Maintain internal record-keeping system
• Maintain progress and other reports
• Maintain records and statistics
• Maintain work records and logs
• Maintain accurate records
• Keep maintenance reports and documentation
• Assist during routine systems testing
• Assist in design, development and testing
• Assign, co-ordinate and review projects and programs
• Analyze technical documents and reports
• Consult user guides, technical manuals and other documents to research and implement solutions
• Participate in the redesign of applications and other software
• Collect and document user's requirements
• Communicate technical problems, processes and solutions
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software
• Assist in the collection and documentation of user's requirements
• Provide technical and professional advice
• Determine strategic planning related to new product lines
• Help with scheduling and workflow
• Identify and advise on anticipated natural risks
• Review projects and programs
• Review project plans to approve or recommend design changes
• Review engineering projects to approve or recommend changes
• Report on the performance of computer systems and networks
• Recommend measures to improve productivity
• Evaluate the performance and reliability of system designs
• Document customers’ requirements for projects
• Develop flowcharts, layouts and documentation to identify solutions
• Assess and troubleshoot applications software

Experience and specialization

Type of materials

• Technical reports

Computer and technology knowledge

• Agile
• Business intelligence
• Jira
• Project management software
• Software development
• MS Office
• SQL
• Atlassian Confluence
• Software quality assurance
• MS Outlook
• Oracle
• MySQL
• Development of applied software
• ServiceNow
• Performance testing

Technical or specialized editing

• User guide

Area of work experience

• Project implementation
• Quality assurance or control
• Project planning
• Project coordination

Area of specialization

• Scrum
• Development
• Business process management
• User experience design
• Testing
• Process improvement

Additional information

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Innovation
• Analytical
• Proactive
• Collaborative
• Efficiency

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• On-site amenities
• Team building opportunities
• Parking available