Cadillac City Attendant - GM Europe

Description

General Motors is expanding into Europe, and we're looking for passionate individuals like you to join us at our Cadillac City Store in Cologne. Are you ready to be part of something special?

At Cadillac City, every customer interaction is an opportunity to create a memorable experience. As a Cadillac City Attendant, you'll play a crucial role in delivering exceptional service and shaping the future of automotive retail.

Your mission: To build meaningful relationships, assist customers on their journey, and elevate the Cadillac brand with every interaction.

What You'll Do:

• Greet, Welcome and engage customers in our showrooms and events as our first customer touch point
• Identify potential sales opportunities as the first stage of sales development to pass to sales staff
• Generate leads through outreach programs including calling, face to face engagements and events
• Organise and conduct test drives to qualify leads and hand potential buyers to guides as part of a sales development process
• Support in showroom operations at flagship stores, event pop ups and delivery locations
• Report on customer feedback and experience from showroom and product perception

Must haves:

• 2+ years experience in Customer Support, Customer Service or Luxury Retail
• Exceptional people skills including strong oral and written communication
• Experience with prospecting, lead generation and lead development
• Fluent German and English language skills
• Previous exposure to Automotive industry working with OEM's is favorable
• Driver's license (clean record)
• Willingness to work on weekends, flexibility is key
• Passion for EVs, GM's/Cadillac's products

Why You'll Love it Here:

• Boundless Opportunities: Unleash your potential in a dynamic environment where every day brings new challenges and opportunities for growth.
• Collaborative Culture: Join a team of passionate individuals who are dedicated to pushing boundaries, driving innovation, and achieving greatness together.
• Global Impact: Make your mark on the global automotive industry as part of a brand that's synonymous with luxury, performance, and excellence.
• Rewarding Benefits : Enjoy competitive compensation, comprehensive benefits, and perks that make every milestone worth celebrating.

Additional Description

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Diversity Information

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Equal Employment Opportunity Statement (U.S.)

General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodations (U.S. and Canada)

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.