Care Transition Coordinator-RN

• Achievement of monthly Personal Production Goals and MC admit budgets for assigned locations while being a good steward of the company's financial resources by projecting a return on monies spent and managing to a Sales and Marketing expense budget
• Successfully executes a weekly monthly and quarterly strategy to increase market share within facility assigned
• Following Right of Choice evaluates patient and orders for suitability for home care
• Initiates face-to-face patient transition to educate the patient on LHC agency and identifies primary care physician to follow the plan of care
• Presents agency Executive Director with identification of patient needs to obtain branch approval and acceptance and completes CTC encounter documentation in Home Care Home Base
• On acceptance coordinates organization of transfer orders coordinates other ancillary services for the patient (DME | Infusion) as needed educates patient on home care/ Hospice orders received from the referral source and home care and/ or hospice services
• Acceptance to ensure all patient needs identified by the referral source are documented and met by the agency
• Works closely with the Executive Director/Clinical Director to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients
• Responsible for all sales administration duties including but not limited to BOA expense entry compliance BOA with associated Policies and Procedures payroll time sheets Weekly 3LS meetings with strategic updates PTO requests Attends all required sales calls and company provided in services timely cell phone and e-mail correspondence
• Educates patient on importance of the post facility discharge follow up appointment with the physician on obtaining all necessary prescriptions prior to discharge from the hospital and confirm patient's understanding of medication pharmacy and delivery method
• Serves as a liaison between the LHC Group agency and all involved healthcare providers of newly referred patients as well as existing patients transferred to the hospital from the home health agency
• Communicates to discharge planning any active patients that transfer from home health into a Facility and coordinates resumption of care with patient prior to discharge if applicable orders are obtained
• Provides follow up feedback to case management team regarding status of readmissions and any non-admit decisions based on information provided to them by the LHC agency
• Observes patient confidentiality at all times
• Knows the features and benefits of the services provided by LHC Group. Is able to articulate competitive advantages specialty programs and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature

• Current and unrestricted RN licensure in state of practice
• Valid driver's license vehicle insurance and reliable transportation or access to public transportation
• 1+ years of home health or hospital case management experience
• Thorough understanding of home health qualifying criteria and coverage guidelines
• Excellent presentation negotiation and relationship-building skills
• Solid computer skills to meet Microsoft Outlook and other software requirements

• 1+ years of medical marketing experience
• Excellent verbal and written communication skills with all members of the healthcare team
• Excellent organizational skills and ability to complete competing priorities

What We Do

Optum part of the UnitedHealth Group family of businesses is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum we support your well-being with an understanding team extensive benefits and rewarding opportunities. By joining us you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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