Channel Program Operations Lead

At Motorola Solutions we believe that everything starts with our people. We’re a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration that’s critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

• Operational Diagnosis: Conduct ongoing analysis of the channel lifecycle to identify bottlenecks data inaccuracies or manual hurdles. You are expected to dive deep into disparate data (Salesforce POS external reports) to uncover root causes and proactively propose and lead the implementation of scalable fixes ensuring all deliverables are high-quality and completed with demonstrated reliability. . This includes hands-on data reconciliation and the manual cleanup of records to ensure 100% data integrity.
• Strategic Execution: Translate GTM leadership goals into functional program structures that are operationally intuitive for the Sales team to execute This includes defining rules of engagement discount frameworks and performance-based incentives.
• System & Process Integrity: Own the "how" of our channel programs. Partner with IT and Ops teams to ensure our tech stack (CRM PRM) supports our strategic vision and provides a frictionless experience for our partners and internal customers
• Cross-Functional Leadership: Act as the strategic bridge between Sales Finance and Marketing. You will lead the "logic" behind programs to ensure they are financially viable and operationally sound. 
• Data & Insights: Develop and maintain dashboards that track program health. You don't just report numbers; you leverage critical thinking and data analysis to provide the "so what" to leadership to influence future strategy and drive measurable results. 

• A Natural Self-Starter: You are energized by ambiguity. You take full ownership of projects demonstrate unwavering commitment to operational excellence. You don’t need a manual; you prefer to write the manual.
• Inquisitive & Analytical: You are the person who asks "How does this scale?" and "What happens if we change this variable?" You look beyond the surface of a problem  applying rigorous critical thinking to break down complex issues and dive into data to inform decisions
• Strategically Minded: You possess strong business acumen and  understand that operations is the backbone of strategy. You can communicate complex process changes to leadership by focusing on business impact and ROI and are comfortable engaging with external partners and senior leaders at a professional level. Crucially you are proactive in your communication ensuring stakeholders are never left wondering about the status of a project.
• Unwavering Reliability: You demonstrate a high commitment to deadlines and transparency. If a roadblock arises you communicate it early with a proposed workaround rather than letting the deadline pass.
• Bias for Action: You don’t just flag issues; you propose the fix. You approach challenges by presenting a drafted framework or a "straw man" solution moving conversations quickly from problem identification to execution.
• Trusted Partner: You are adept at building and earning the confidence and trust of cross-functional partners particularly Sales leadership through reliable execution and transparent communication.
   

• Experience: Minimum five years experience in channel operations sales operations marketing operations or sales management.
• Proven track record of improving or scaling business processes.
• Experience in a role requiring high levels of cross-functional influence and leadership.
• Advanced Data Proficiency: Expert-level proficiency in Excel/Google Sheets is a must. You must be comfortable with complex formulas (VLOOKUP Index/Match Pivot Tables) and have a proven ability to reconcile large messy datasets manually when necessary.

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Target Base Salary Range: $80000 - $85000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

• Minimum five years experience in channel operations sales operations marketing operations or sales management.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical Dental Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete this Reasonable Accommodations Form so we can assist you.

What We Do

About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration that’s critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations.

Why Work With Us

We are a global family of driven dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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