Client Executive

Modivcare is looking for a Client Executive Account Manager who will have operational account management responsibilities for assigned Managed Care Organizations (MCOs) and state plan accounts to include oversight of contract performance and will be the client/account liaison with an emphasis on developing tactical plans to achieve relationship, retention, and growth goals.

You will partner with leadership and several teams including the Member Experience Team, National Account Management, Data and Analytics and Client Services operations team to monitor and ensure compliance to service delivery and financial requirements; identify and address service delivery deficiencies; develop corrective action plans; and identify and roll out new account service programs. You will report to the Account Management Senior Director.

You will...

• Develop performance measures and operational goals for managed care contracts and accounts
• Identify and address operational and account related issues to provide problem resolution
• Participate in oversight of contract management to include data analysis and operational reporting
• Provide contract implementation support and serve as a training resource
• Champion new technology improvements and corporate projects to our clients
• Attend client meetings with National Director, Senior Operations Director and Client Executive
• Communicate with Account Management regarding client insights including opportunities for enhanced service or expanded offerings

We are excited to speak to someone with the following...

• Associate's Degree or equivalent experience
• 5+ years experience in health care
• Health Plan, Managed Care or Provider Relations experience
• Contract analysis experience
• Leadership experience

We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package including the following:

• Medical Plans with Prescription Drug Benefits
• Dental Plans
• Vision Benefits
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Legal Services
• Critical Illness, Accident, Hospital Indemnity and Cancer Insurance
• Tuition Reimbursement
• Relocation Services
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare. Because we care...always.

5 brands have joined together for one calling and we recognized an important need--to improve access to care by addressing the social factors that influence patient health outcomes. Our roots as a logistics leader have laid the foundation for our transformation into a tech-enabled healthcare company making better connections to care.

Salary: $67,466 - $89,955 annually

Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.