Client Success Manager (Marketing & Growth)

Job Type

Full-time, Permanent | Remote (Ontario)

About RECODemand

RECODemand is a high-growth advertising + software company helping real estate agents and mortgage brokers scale using a proven webinar lead generation system.

This is not a generic “support” job. You’ll learn how real businesses grow using marketing systems, data, and client strategy - and you’ll become the person who helps clients win.

We run on clear systems, high standards, and performance-based growth.

Who This Role Is For

You’re likely a great fit if you:

• Recently graduated and want a real career path
• Have a business + marketing mindset
• Are smart, organized, and proactive
• Can communicate clearly and confidently
• Want to be coached and improve fast
• Like solving problems and working with people

Who This Role Is NOT For

This is not a fit if you:

• Want a slow-paced job with minimal responsibility
• Don’t like client-facing communication
• Struggle with follow-through or organization
• Don’t want performance feedback

(We’re friendly - but we move fast and hold high standards.)

What You’ll Do (Day-to-Day)

You will manage and support a portfolio of clients by helping them implement our webinar marketing system successfully.

You’ll:

• Onboard and train clients (with a proven script + framework)
• Keep clients accountable to the steps that drive results
• Track client progress and campaign performance (we’ll train you on what matters)
• Communicate proactively: updates, check-ins, and next steps
• Troubleshoot issues and coordinate with internal teams (ads, creative, operations)
• Spot opportunities to improve results and retention
• Keep clean documentation in our CRM and internal systems

What We’re Looking For

Must-have:

• Facebook Manager Expereince
• Bachelor’s degree (Business / Marketing / Communications / similar)
• Strong English communication (written + verbal)
• Very organized and reliable (you don’t drop balls)
• Comfort with numbers, dashboards, and basic performance metrics
• Coachable attitude + high standards for yourself

Nice-to-have:

• Customer success / sales / hospitality experience
• Interest in digital marketing or entrepreneurship
• Familiarity with Meta platforms (not required)

How We Train You

You’ll get:

• A structured onboarding plan
• Scripts, checklists, and SOPs
• Weekly coaching and scorecards
• Clear expectations + growth milestones

If you’re the right person, you can grow into:

• Senior Client Success
• Strategy / Account Lead
• Team Lead

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off
• Profit sharing
• Vision care
• Work from home

Work Location: Remote