Cloud Architect (Remote)

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

The LivePerson SRE team is looking for talented Cloud Architects to join our Cloud Transformation team. We are looking for engineers with strong hands-on experience with cloud-first and cloud-native design. We believe in partnering closely with our engineering and product teams to help drive cloud adoption and design highly available systems. You will report to the Director, DevOps

You will:

• Help establish and promote best practices for engineering teams through examples, training, and reusable IAC code.
• Document service onboarding golden paths for teams to quickly adopt and maximize usage of the public cloud.
• Collaborate with application and service delivery teams to develop solution options, lead discussions, help troubleshoot, and make recommendations on cloud-native architecture.
• Analyze emerging technology and market trends, and help establish architecture patterns and best practices.
• Be a thought leader in the latest cloud technology including AI/ML, serverless computing, continuous delivery, infrastructure as a code, automation, and service discovery
• Identify opportunities for process improvements through automation.
• Help develop and extend in-house built cloud enablement tooling.
• Deploy changes to internal tooling applying IAC and configuration management tooling.
• Occasionally assist engineering and product teams in lessons-learned processes to improve cloud-based system design.

You have:

• Bachelor's degree in Computer Science, Computer Engineering, or related technical discipline, or in place of a 4-year degree, equivalent engineering work experience.
• 5+ years of experience in a DevOps or Software Engineering role.
• 5+ years of experience working in a public cloud environment or on public cloud related projects. GCP experience would be very relevant
• Certifications for AWS, GCP, or Azure or GCP Professional Cloud Architect .
• Strong expertise in designing cloud-native data systems
• Experience with cloud infrastructure, data privacy and security.
• Experience and knowledge of API design and highly scalable systems.
• Experience working independently and with all levels of the organization, including technical and non-technical team members.
• Experience managing infrastructure in a hybrid cloud (on-prem & public cloud) is desirable.
• Experience with Go or Node.JS is desirable.

Benefits:

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.