Collections Specialist

• Acting as a team lead for Collections Coordinator roles 

• Performing collections outreach for a portfolio of at least $40M while always striving to exceed collection goals lower DSO and meet or exceed individual KPIs 

• Having a sound judgment of industry market trends and internal processes to form an intelligent approach towards the escalation of collection issues 

• Researching and reconciling misapplied or unapplied cash 

• Completing assigned month-end tasks accurately and timely 

• Strategically approaching customers to limit Basis' exposure and mitigate risk 

• Accurately and consistently documenting all collections efforts in Basis' financial system Netsuite 

• Performing daily cash application timely and with 100% accuracy 

• Reviewing customers financial position and credit-worthiness using different tools and resources 

• Providing backup coverage as needed 

• Proactively engaging in periodically reviewing and updating existing policies and procedures 

• Providing Raving Fan service to customers and colleagues 

• Working with Billing and Sales to resolve customer issues timely 

• Assisting with special projects for the Manager or Director as needed 

WHAT YOU BRING TO THE TABLE

• Thoughtful approach to collaboration design and decision-making that prioritizes equity access and continuous learning. 

• Commitment to creating inclusive respectful environments where all voices are valued and supported. 

• 2-3 years of relevant work experience 

• College degree in Business Finance Accounting or similar 

• Previous strong cash application and credit card experience at least 2-3 years of working knowledge 

• Previous accounts receivable and collection experience at least 2-3 years 

• Strong negotiating and problem-solving skills 

• Excellent written and oral communication skills 

• Strong knowledge of excel.  

BONUS POINTS

• Spanish bilingual skills are a plus but not required.

What We Do

Basis is a leading global provider of automation software designed specifically for enterprise marketers. Our platform Basis is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic site-direct advanced TV search and social media within a single interface. By unifying these functions Basis simplifies complex and disconnected media operations automates repetitive tasks and minimizes manual processes enabling marketing teams to focus on strategy and creativity. Our software is built to consolidate various tools and systems driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels. Headquartered in Chicago Basis is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do as we continue to push the boundaries of what's possible in digital marketing automation.

Why Work With Us

Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self celebrates your wins and has your back in challenging times – come change the industry with us.

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