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Who we are:
Shape a brighter financial future with us.
Together with our members we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives with our core values guiding us every step of the way. Join us to invest in yourself your career and the financial world.
Role:
SoFi's Content Strategy team is looking for a part-time Content Strategist to support our Product Education program. This role powers the execution layer for multimedia educational content — supporting brief creation navigating the compliance process end-to-end and keeping multiple workstreams organized and moving. You're the kind of person who sees a brief and immediately knows what questions to ask then gets to work. You write clearly manage complexity calmly and never let a compliance submission age in a queue.
This is a role for a strategic executor: someone who can hold both the craft of writing and the rigor of operations at once and who uses AI tools as a natural extension of their workflow.
What You'll Do:
Writing & Editing Support
- Take creative and strategic briefs and produce polished content drafts across formats — articles explainers email scripts social copy and more
- Edit and refine content produced by other contributors applying a consistent brand and editorial voice
- Use AI-assisted tools to accelerate drafting research and iteration — and know when to rely on craft over automation
- Translate complex financial and product concepts into clear accessible language for a broad consumer audience
Compliance Management
- Own the compliance process for Product Education content — submitting assets managing redlines tracking approvals and executing required changes
- Maintain a clear up-to-date compliance tracker so the team always knows where each asset stands
- Proactively follow up with compliance stakeholders to keep reviews moving and timelines intact
Project Management & Operations
- Take notes in cross-functional meetings and distribute clear actionable recaps
- Maintain status updates across active workstreams so nothing gets lost in the shuffle
- Route drafts to the right reviewers at the right time managing version control and feedback loops
- Serve as a reliable operational backbone for the Product Education program keeping projects on track and stakeholders informed
AI-Enabled Workflow
- Leverage AI tools throughout the content production cycle — from research and outlining to drafting and revision
- Propose and implement AI-assisted workflows that improve speed and consistency without sacrificing quality
- Stay current on tools relevant to educational content and compliance-heavy environments
Who You Are:
- You have 5+ years of experience in content strategy content marketing editorial or a related field
- You are a strong writer and editor who can move from brief to polished draft with minimal hand-holding
- You are detail-obsessed and calm under the administrative pressure of a compliance-heavy workflow
- You are a natural project manager: you track things follow up and make sure nothing slips
- You are fluent with AI writing and productivity tools and use them to work smarter not just faster
- Experience with financial services fintech or regulated content environments is a strong plus
- You hold a Bachelor's degree or equivalent professional experience
Skills Required
- 3-5 years experience in content strategy content marketing editorial or related field
- Strong writing and editing skills able to move from brief to polished draft
- Experience managing compliance-heavy workflows including submitting assets and tracking approvals
- Project management skills: tracking version control routing drafts and stakeholder follow-up
- Fluency with AI writing and productivity tools and ability to implement AI-assisted workflows
- Bachelor's degree or equivalent professional experience
- Experience with financial services fintech or regulated content environments
What the Team is Saying
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete but can come together to create something truly unconventional in the world. For the last eight years we’ve been charting this new path forward. We call it The SoFi Way. At SoFi we don’t just talk about culture: we live it. The SoFi Way is how we show up every day how we make decisions and how we build for our members clients and each other.
Why Work With Us
Together with our members we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule the in-office requirement is a handful of days per month!
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