Customer Acquisition Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Acquisition Specialist based in the United States.

This role is centered on engaging customers through high-volume inbound and outbound communication channels while driving both acquisition and retention outcomes. You will serve as a key front-line representative, helping customers understand products and services while identifying opportunities to improve satisfaction and conversion. The position blends customer service, sales execution, and CRM-driven account management in a fast-paced, performance-oriented environment. You will be expected to handle objections, support lead qualification, and contribute directly to revenue growth through consistent customer engagement. This is a dynamic role ideal for someone who thrives in structured sales processes, enjoys problem-solving, and is motivated by measurable results. You will also benefit from strong training programs and continuous development opportunities designed to support long-term career growth.

• Engage with customers through inbound and outbound calls and digital channels to deliver sales support, service assistance, and acquisition efforts.
• Manage high volumes of customer interactions daily while maintaining quality communication and a positive customer experience.
• Support lead qualification, conversion, renewals, and retention efforts to drive revenue and customer growth.
• Handle objections and resolve customer concerns to improve satisfaction and reduce churn.
• Maintain accurate and up-to-date records in CRM systems such as Salesforce to ensure data integrity and reporting accuracy.
• Provide reliable sales forecasting and performance updates while collaborating with team members and leadership.
• Stay informed on product knowledge and services to effectively address customer needs and recommend appropriate solutions.

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Requirements

• 2+ years of experience in customer service, sales, or a related customer-facing role in a high-volume environment.
• Proven ability to meet or exceed sales or performance targets in a quota-driven setting.
• Strong communication and interpersonal skills, with the ability to handle objections and build rapport quickly.
• Experience using CRM systems such as Salesforce or similar platforms for managing customer data and interactions.
• Comfortable working in fast-paced, multitasking environments with frequent customer interactions.
• Strong problem-solving skills and ability to adapt to changing priorities and customer needs.
• Proficiency with Microsoft Office tools and general digital systems.
• Must be based in the United States and eligible to work, with flexibility for hybrid or remote work arrangements depending on role requirements.

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Benefits

• Hourly compensation ranging from approximately $16.49 to $21.64, plus performance-based incentives.
• Comprehensive medical, dental, and vision insurance coverage for eligible employees.
• 401(k) retirement savings plan with employer support.
• Paid time off, holidays, and paid training programs.
• Access to mental health, wellness, and employee assistance programs.
• Early pay access option through flexible payroll programs.
• Career development opportunities with structured learning and leadership training.
• Inclusive workplace programs, employee resource groups, and community engagement initiatives.
• Recognition programs, global events, and employee appreciation activities.