The Customer & Field Facilitation Coordinator position involves supporting field operations and facilitating effective communication between departments to improve service delivery and customer satisfaction.

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up - we invest in you so you can find your inspiration.
What You Will Do
The primary purpose of this role is to develop the strategy and execution of all customer and field facilitation events. This will include creating a strategy budgeting purchasing event coordination scheduling record keeping communications and reporting.
Responsibility Statements
• Develops the annual strategy execution and back up plans for all customer facing & field facing facilitation events.• Plans coordinates and executes multiple components of events with high attention to detail. Coordinates with event vendors and follow corporate processes to book and set up multiple meeting rooms both on and offsite and/or in virtual space.• Maintains strong relationships and effectively communicates with catering A/V support room master and facilities.• Negotiates and secures the necessary materials resources and facilities at the lowest possible costs to meet event requirements.• Monitors the budget submits invoices for all expenses allocates expense management.• Manages the ordering and inventory control and supplies for events while anticipating material needs and changes based on the evolution of events.• Manages produces and supports effective communications between the company and outside vendors/customer as well as internal business partners within Pro Outside Sales• Records critical event management data of events (computer-based data entry and management)
What you Need to Succeed
Minimum Qualifications• High School Diploma and 3 years relevant work experience.• Basic computer software knowledge and experience including MS Office Suite applications and Adobe Acrobat.• Ability to effectively communicate and respond situationally/appropriately.• Ability to handle multiple tasks simultaneously.• Time management analytical and troubleshooting skills.• Demonstrated customer focus and client satisfaction orientation.
Preferred Qualifications• Bachelor's Degree - in business HR or related field and 0-1 years relevant work experience.
About Lowe's
Lowe's Companies Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Based in Mooresville N.C. Lowe's supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.