Job Description
Customer Marketing Specialist Expansion Programs & Customer Campaigns
About Us:
We love going to work and think you should too. Our team is dedicated to trust customer obsession agility and striving to be better everyday. These values serve as the foundation of our culture guiding our actions and driving us towards excellence. We foster a culture of performance and recognition allowing us to transform growth as we enable our employees to do the best work of their careers.
This hybrid role is open to candidates based in or near Austin TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor we hire within our Centers of Energy—vibrant locations where our teams connect collaborate and innovate.
To learn more about life at LogicMonitor check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises cloud and edge environments. By anticipating issues before they strike optimizing resources in real time and enabling faster smarter decisions LogicMonitor helps IT and business leaders protect margins accelerate innovation and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view as seen in minimal churn rates expansion business and exciting new customer references. In fact LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work® and named one of BuiltIn's Best Places to Work for the seventh year in a row!
As a Customer Marketing Specialist Expansion Programs & Customer Campaigns you will play a key supporting role in executing customer marketing campaigns designed to drive engagement product adoption and revenue expansion.
You will work across several high-impact areas including lifecycle campaigns customer communications webinars and targeted expansion initiatives. You will collaborate closely with Customer Success Demand Generation Product Marketing and Sales teams to deliver coordinated data-driven campaigns that support customer growth.This role is ideal for someone looking to build a strong foundation in campaign execution lifecycle marketing and customer growth strategies in a fast-paced B2B SaaS environment.Here's a closer look at this key role:
- Support execution of customer marketing campaigns focused on adoption engagement and expansion
- Assist in developing campaign assets including emails landing pages and webinar materials
- Partner with Customer Success and Product Marketing to align campaigns with customer needs
- Coordinate campaign timelines deliverables and stakeholder inputs
- Track and report on campaign performance metrics and outcomes
- Support segmentation and targeting for customer communications
- Maintain campaign calendars and documentation
- Contribute ideas to improve campaign performance and engagement
- Proactively learn and apply customer marketing and lifecycle best practices
- 4+ years of experience in marketing customer success or related roles (internships acceptable)
- Strong written communication skills especially for email and campaign content
- Analytical mindset with interest in campaign performance and metrics
- High attention to detail and ability to manage multiple projects
- Comfortable working in a fast-paced collaborative environment
- Familiarity with marketing automation tools (e.g. Marketo HubSpot) preferred
- Highly organized proactive and results-oriented
- Openness to leveraging AI tools to enhance campaign execution
- Bachelor’s degree in Marketing Communications Business or related field
Residents of California click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 07/06/26
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated and all employees feel inspired and supported to contribute their best.
For us equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Work Authorization:
At this time we are able to consider candidates who are authorized to work in the United States on a full-time permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
LogicMonitor is dedicated to fostering a culture of transparency and fairness including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary a variable plan depending on role along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position determined by work location and additional factors including job-related skills experience interview performance and relevant education or training. As part of our holistic compensation philosophy your package will also include but is not limited to: Comprehensive health dental and vision coverage generous parental leave policies access to our Employee Assistance Program and various Wellness programs a 401K with company matching a Lifestyle Spending Account and an unlimited vacation policy. For more information on our benefits see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Skills Required
- 4+ years of experience in marketing customer success or related roles
- Strong written communication skills for email and campaign content
- Analytical mindset with interest in campaign performance and metrics
- High attention to detail and ability to manage multiple projects
- Familiarity with marketing automation tools like Marketo or HubSpot
- Bachelor's degree in Marketing Communications Business or related field
What the Team is Saying
What We Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises cloud and edge environments. By anticipating issues before they strike optimizing resources in real time and enabling faster smarter decisions LogicMonitor helps IT and business leaders protect margins accelerate innovation and deliver exceptional digital experiences without compromise. For more information visit www.logicmonitor.com and our blog or follow us on LinkedIn X Facebook and YouTube.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed work as one agile team and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy because they’re where we accelerate work spark creativity and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
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Date Posted
05/30/2026
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