Data Operations Analyst

Are you seeking to join a team where you can have the opportunity to thrive and grow? You have found the right team. 

As a Data Operations Analysist within the Derivatives Operations team you will play a critical role in safeguarding the settlement lifecycle by authenticating and maintaining Standard Settlement Instructions (SSIs) maintaining precise client reference data and resolving exceptions quickly. You will partner across Operations and internal stakeholders to prevent payment errors and reduce financial and reputational risk through strong controls sound judgment and proactive escalation. You will have hands-on exposure to market products across foreign exchange fixed income and derivatives while operating within global funds transfer policies and regulatory requirements. You will work in a detail-driven client-focused and fast-paced environment. You will have a direct impact on operational excellence and client outcomes.

Job responsibilities

• Authenticate settlement instructions by completing external callback verification to ensure accuracy and control
• Create update review and approve Standard Settlement Instructions (SSIs) in line with established procedures and governance
• Maintain high-quality client reference data ensuring records are complete current and consistent across systems
• Proactively identify investigate and escalate potential payment risks or errors helping protect clients and the firm from financial and reputational impact
• Deliver responsive solutions-oriented support to internal partners and clients while adhering to global funds transfer policies and applicable regulatory requirements
• Monitor workflows and controls with strong risk awareness resolving breaks and exceptions quickly and efficiently
• Collaborate with Operations teams to research inquiries resolve escalations and drive timely outcomes
• Apply knowledge of financial markets and the securities industry to support accurate settlements and issue resolution
• Demonstrate ownership and accountability for tasks follow-through and end-to-end outcomes
• Use strong judgment analytical thinking and problem-solving skills to manage moderately complex scenarios and recommend actionable solutions
• Uphold high standards of integrity and attention to detail ensuring accuracy compliance and ethical conduct in settlement and payment processing

Required qualifications capabilities and skills

• A high-level sense of ownership and responsibility
• Excellent Client focus and Customer care working practices
• Accountable for team delivery of excellent customer service
• In-depth understanding of financial markets and Principal Collateral business
• Excellent communication skills both written and oral including the ability to interact with all levels of the organization
• Flexibility to adjust to business needs
• Exceptional time management organizational skills and effective prioritization skills
• Ability to prioritize and work well under tight deadlines
• High-level analytical skills with attention to detail and accuracy 

Preferred qualifications capabilities and skills

• Understanding of Society for Worldwide Interbank Financial Telecommunications (SWIFT MT) message standards for Message Type (MT103) and Message Type (MT202) 
• Preferred experience supporting CIB Operations Function/Line of Business

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking financial services for consumers and small businesses commercial banking financial transaction processing and asset management. A component of the Dow Jones Industrial Average JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50000 technologists globally and an annual tech spend of $12 billion we are dedicated to improving the design analytics development coding testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm explore resources from our Distinguished Engineers AI & ML researchers and other experts; access the latest episode of our TechTrends podcast and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives big data mobile electronic payments machine learning cybersecurity enterprise cloud development and other state-of-the-art technologies.

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