DE032991-HR Service Delivery Analyst

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Analyst WORK SETUP: Return to Office OVERALL PURPOSE: Candidate Interview Coordination & Scheduling • Support end-to-end interview scheduling for North America candidates in Retail Leadership & Corporate roles • Predominantly non-voice, email-based delivery via Outlook and Starbucks internal tools RESPONSIBILITIES: • Schedule candidate interviews related to events as required gaining relevant availabilities and retrieving feedback forms from interviewers. • Request interviewers, scheduling candidates, creation of interview schedule, etc. • Follow-up with candidates to secure clarification on discrepancies. • Communicate process, data and forms status to candidates and stakeholders as required. • Establishing and maintaining relationships with stakeholder group OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2

SKILL AND QUALIFICATIONS: • English advanced – B2 Conversational • Administrative task (Min. 6 months) • Interest in customer support. • Prefer Interest in Human Resources. • Ability to work as a team as well as independently in a virtual environment. • Proactivity and innovation to improve processes. • Detail oriented person and organization skills

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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