Deal Desk Specialist

Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.
We want people who are passionate about creating experiences that our customers and peers will love.
Reporting to the Head of Sales Operations & Enablement, the Deal Desk Specialist will support our sales team by being the go-to resource for anything that'll help get deals closed. The ideal candidate for this position will be comfortable working in a dynamic, fast-paced environment. This individual will be hands-on with day-to-day operations and will be responsible for supporting an efficient and effective sales process.
What You'll Be Doing:

• Work directly with sellers to ensure they are able to get their deals closed efficiently and accurately
• Partner with Accounting and Legal to ensure processes are being followed and all downstream requirements are being met
• Input discounts into internal tools and support monthly auditing process
• Ensure accurate data entry into Salesforce
• Drive deal reviews and escalate appropriately, as needed
• Gather feedback from sales team on a regular basis to constantly improve processes and policies
• Field ad hoc deal related requests from Sales team

What You'll Add to DigitalOcean:

• 2 - 4 years experience in Deal Desk; experience in high-growth SaaS a plus
• Bachelor's degree
• Expertise in Salesforce and GSuite
• Strong attention to detail
• Experience working with Accounting and Legal while representing Sales and Sales Operations
• Ability to be efficient and work independently while also being able to collaborate effectively in a group setting, organize and manage multiple assignments and deadlines
• Demonstrable critical thinking and decision making skills; showing initiative to know when to make decisions and when to escalate
• Proactive communication skills and track record of setting and executing on clear, realistic deliverable timelines

Why You'll Like Working for DigitalOcean :

• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role
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