DevOps Lead

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! 

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

Primary Functions

• Build and deploy code for Smile Digital Health and associated services. Develop build scripts and infrastructure as code for various teams.
• Maintain build and deployment pipelines to ensure quality delivery of software and infrastructure.
• Collaborate with development, security operations and engineering teams to deliver products.
• Foster DevOps culture and champion an Everything as Code approach.
• Investigate and resolve any customer integration issues that arise during implementation.
• Document best practices and lessons learned to drive continuous improvement.
• Establish technical relationships with our development teams.
• Design, implement and maintain a secure and scalable infrastructure templates and deployment pipelines.
• Provide ongoing maintenance and support of internal tools infrastructure and improve system health and reliability.
• Maintain thorough documentation on the development pipeline.
• Assist developers and engineers with deployments and builds as needed.
• Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized.
• Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.
• Comply with the privacy, security and confidentiality policies.

Prerequisites

• At least five years of experience in a DevOps Engineer type of role or similar software engineering role is preferred.
• Proficiency in Python is essential along with good knowledge of Java Applications.
• Experience working with Gitlab CI/ CD, Jenkins is important.
• Ansible, Terraform or Chef, proficiency in Java, Golang, AWS Cloudformation and Azure ARM Templates would be beneficial.
• Able to prioritize and track multiple projects in parallel.
• Highly responsive and have a customer-first mindset.
• Knowledge of cloud service providers and best practices around implementation and configuration, preferably managing customer environments is nice to have but not required.
• Knowledge of operating and maintaining production systems in Linux and public cloud environments such as AWS, Azure, GCP or OCI is an asset but not required.
• An understanding of Kubernetes or other Docker orchestration tools is nice to have but not required.

Some of the benefits we offer:

* Remote Work Environment

* Flexible Time Away From Work Policy including PTO, Personal and Sick Days

* Competitive Salary and Health/Medical Benefits

* RRSP/TFSA/401K Employee Contribution

* Life and Disability

* Employee Assistance Program

* FHIR Study Program and Skillsoft Learning

* Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.