Job Description
Team: Business Development
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Digital Sales Representative in the United States.
This role is centered on delivering exceptional customer experiences through inbound digital and phone sales channels in a fast-paced, customer-focused environment. You will serve as a trusted point of contact for customers, helping them identify the right products and solutions while ensuring a seamless, high-quality service experience. The position blends sales, problem-solving, and customer support, requiring strong communication skills and the ability to turn each interaction into a value-driven opportunity. You will work within a collaborative team structure, contributing to shared performance goals while maintaining individual accountability for service quality and sales outcomes. The environment is highly metrics-driven, with expectations around responsiveness, accuracy, and customer satisfaction. This is a great opportunity for someone who enjoys engaging with customers, solving problems in real time, and driving revenue through consultative digital sales.
Accountabilities:
- Handle high-volume inbound phone and chat interactions, assisting customers with product inquiries, orders, and issue resolution.
- Deliver high-quality customer service by demonstrating strong problem-solving, ownership, and consultative sales skills.
- Meet performance targets related to call quality, sales conversion, and revenue generation.
- Accurately document customer interactions and update records using CRM tools such as Salesforce.
- Identify, escalate, and report technical, product, or process issues encountered during customer interactions.
- Maintain schedule adherence and productivity standards while managing a fast-paced workflow.
- Collaborate closely with team members to share knowledge, improve processes, and support overall team performance.
- High school diploma or equivalent required; 1–2 years of experience in sales, retail, or customer service preferred.
- Strong verbal and written communication skills with the ability to engage customers effectively.
- Excellent interpersonal skills with a customer-first mindset and consultative approach to sales.
- Ability to think critically, solve problems quickly, and adapt to changing customer needs.
- Proficiency with Microsoft Office tools, including basic Excel skills, and familiarity with Google Workspace.
- Ability to type at least 40+ WPM for phone interactions and 45+ WPM for chat support.
- Strong attention to detail, organizational skills, and ability to manage multiple interactions efficiently.
- Reliable high-speed internet connection and ability to perform effectively in a remote environment.
- Self-motivated, team-oriented, and comfortable working in a performance-driven setting.
- Competitive hourly pay starting at $21.50, with potential range up to $34.36 depending on experience and location.
- Eligibility for annual bonus and incentive compensation programs.
- Comprehensive benefits package including medical, dental, vision, life insurance, and retirement savings plan (401k with match).
- Fully remote work arrangement within the United States.
- Paid time off and additional wellbeing support programs, including mental health and family-building benefits.
- Employee discounts, learning opportunities, and career growth within a large national organization.
- Inclusive and supportive work culture focused on development, collaboration, and employee wellbeing.
Requirements:
Benefits:
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Date Posted
05/22/2026
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