Director, Content Marketing - Remote

Position Title: Director, Global Content Marketing - Remote

Position Location: Remote, Eastern Time Zone

ABOUT QUADIENT®

For thousands of customers around the world, Quadient is the driving force behind providing meaningful customer experiences, helping our customers create personalized interactions and make meaningful connections. We simplify the connections between people and what matters. Quadient. Because Connections Matter.

The Role:

Are you a creative content marketer and value proposition expert? Do you have experience working with product marketers to turn features into benefits, and capabilities into core content? Do you enjoy working with demand generation leaders to understand how different personas interact with content throughout the buyer journey? Do you enjoy leading a diverse and global team of creative content writers? If so, we want to hear from you.

Quadient is seeking an experienced Director of Content Marketing to join our Corporate Marketing Team. Reporting to the SVP of Corporate Marketing, this role is crucial in shaping our organization and marketing processes as we scale. You will lead a team of content professionals to create and localize content for use across the globe.

You will work cross functionally with the entire organization - including our executive team, external communications, product marketing, demand generation and marketing operations - to ensure Quadient continues to have best in class content across the entire buyer and customer journey. The ideal candidate for this position is an empathetic leader, skilled writer, and multi-tasker with the ability to operate across multiple disciplines, stay organized, and meet deadlines.

In this role, you will:

• Be a creative force to champion and elevate the Quadient brand voice in market
• Lead the global content marketing team in the planning and implementation of Quadient's global content strategy, aligned with product marketing roadmaps and demand generation campaigns
• Lead the creation and execution of the content roadmap and calendar
• Partner with product marketing, sales and demand generation to ensure content in development is aligned with key value propositions and properly targeted for key verticals and personas
• Partner with the creative design team and the corporate web team to optimize layouts and strategize on CRO
• Work alongside the digital team to ensure content is aligned with our SEO strategy
• Lead the publication of our blogs, knowledge hub, and written content (white papers, ebooks, etc)
• Partner with marketing operations to understand the impact of content and collateral on sales pipeline
• Partner with Demand Generation as we brainstorm campaign themes and deliverables

What you'll need to have:

• Strong leadership skills with 7+ years' experience of strategizing and delivering content for a SaaS solution - experience in content marketing for hardware solutions is a benefit
• Experience building and leading a marketing team
• The ability to produce quality content quickly
• Demonstrated skill at content repurposing for multiple channels
• Strong grasp of business metrics and ability to align projects with key metrics
• The ability to work independently, strong project management skills, and ability to effectively prioritize work in a high-growth environment

• Excellent communication skills, both oral and written - French or German language skills are a plus
• Experience with agile marketing ways of working
• Strong numerical and reporting skills
• A strong understanding of the value proposition design process
• The capacity and willingness to learn and lead the adoption of new technologies into content marketing including Canva, Drupal, Office, Asana, ChatGPT and others as required

Our Benefits Overview:

• Company subsidized Medical, Dental, and Vision Insurance
• 401(k) Retirement Plans -Company Match Offered
• Life & Disability Insurance -Company Sponsored
• Paid Vacation, Sick Leave, & 11 Company Holidays
• Career & Leadership Development
• Tuition Reimbursement Program
• Veteran Programs
• Company Sponsored Groups

About Quadient:

At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages.

Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world's most meaningful customer experiences.

We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are. Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

The above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. Please do not forward resumes to our jobs alias, Quadient employees or any organization.

Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

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• GPT and others as required