Director Data Operations

• Build Canoe's data operations organization across our Canoe Intelligence and Asset Data Operations businesses - define the team structure hire the talent and establish the operating model that scales with the business
• Own end-to-end outcomes: data extraction validation and delivery - you are accountable for accuracy completeness and timeliness at every step
• Recruit develop and retain a high-performing team with a mix of operations data and private markets expertise
• Optimize the balance between offshore onshore and automated processing capacity - with a clear view of improving agentic data operations quickly

• Define and own the operational metrics that matter: SLA performance extraction accuracy completeness rates exception volumes and cost per unit - and build the reporting infrastructure that makes them visible
• Design processes built for automation - every workflow you create should assume that AI handles more of it next week than it does today
• Drive measurable improvement in cost quality and cycle time quarter over quarter - and hold yourself to the same standard you set for the team

• Develop and enforce extraction standards across investor reporting fund-level data and underlying asset data document types
• Serve as the connective tissue between human expertise and AI - your team's judgment directly informs how our models learn and your operational design determines how far automation can reliably reach
• Build and maintain GP-level playbooks and extraction logic that can scale across every client invested in a fund enabling the Canoe data standard

• Collaborate with Product Engineering and Client Experience to align core workflows with platform capabilities and client outcomes
• Partner with Client Operations as the operational authority - you will be in the room with clients when the conversation is about data quality processing and delivery

• 10+ years of experience in data operations investment operations fund administration private markets services or adjacent fintech
• Demonstrated success leading and scaling operational teams with both people management and automation components
• Deep command of private markets document types - capital calls distributions SOIs financial statements valuations account statements and more
• Proven track record building or transforming operational workflows with measurable SLA outcomes
• Experience designing processes that evolve from manual to automated execution - you think in systems not just procedures
• Familiarity with data validation reconciliation logic schema design and downstream reporting requirements
• Exceptional clarity in communication and cross-team alignment - you can translate operational complexity into language that lands with product engineering and the C-suite
• Bias toward action and simplicity - you make the call own the outcome and don't hide behind process
• Startup mindset - you thrive where the playbook doesn't exist yet and you're the one writing it

• You will partner directly with C-level leadership to build a data business not just a data team
• Your decisions will shape client outcomes product direction and Canoe's ability to continue scaling into the institutional and wealth markets
• You will define the gold standard for data operations in private markets
• This is not a role for someone who wants to optimize an existing machine. It's for someone who wants to rethink data operations in the age of agentic workflow AI and the intersection of private markets

What We Do

Canoe offers first-of-its kind AI technology powering the future of alternative investments. Canoe has reimagined the future of alternative investments with cloud-based machine-learning technology for document collection data extraction and data science initiatives. We transform complex documents into actionable intelligence within seconds and empower allocators with tools to unlock new efficiencies for their business. Since the beginning we’ve maintained a focused client-first approach to building and enhancing our technology and will continue to do so. By introducing automation to alternatives document collection and data management workflows institutional investors wealth managers and general partners are seeing dramatic improvements in data accuracy and access team efficiency and client satisfaction.

Why Work With Us

At Canoe we look for people who are open-minded willing to roll up their sleeves and constantly ask questions. We believe that diverse backgrounds and perspectives foster conversation and innovation and collaborate to make each other better. Canoe's success is intertwined with each individual's success which is why we focus on the team.

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