Job Description
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack’s Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PR’s impact on business outcomes.
Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.
Muck Rack’s Engineering team powers a platform that is meaningfully changing how journalists, PR pros, and marketers around the world work. We’re looking for a visionary and experienced director, engineering to lead our Platform and DevOps functions.
Reporting directly to the VP of engineering, a successful candidate will have oversight of and make significant contributions to the technical vision and strategy for our platform, ensuring its efficiency, stability, and scalability. Through their teams, they are responsible for the design, deployment, and maintenance of our robust infrastructure, our release processes through CI/CD pipelines, and championing automation, resilience, observability, and other best practices. This role will also involve fostering a security-first mindset, managing budgets, and liaising with stakeholders across departments. As a team leader, the director will build, mentor, and guide a high-performing and multi-disciplinary team in a culture of collaboration, continuous learning, and operational excellence. We value leaders who balance strategic thinking with hands-on technical expertise and can effectively communicate with both technical and non-technical stakeholders.
What you’ll do:- Define the technical vision and strategy for the platform and DevOps functions
- Collaborate with CTOs, VP of Engineering, and other technical leaders to align the platform's strategic goals with the company’s objectives
- Build, lead, and mentor a high-performing platform and DevOps team
- Establish clear roles, responsibilities, and performance expectations
- Oversee the design, deployment, and maintenance of scalable and robust infrastructure, while monitoring and optimizing for performance and cost
- Ensure the high availability, performance, and security of the platform
- Automate, automate, automate!
- Develop and enforce best practices in operations, including monitoring, logging, alerting, and incident management
- Work closely with security and production management teams to ensure the platform best practices and compliance standards. Be the voice in the room bringing them in early
- Communicate platform capabilities, limitations, and roadmaps to stakeholders, and be the liaison between stakeholders and your teams
- Negotiate contracts and service-level agreements (SLAs) to ensure optimal value and performance
- Encourage and facilitate continuous learning, certifications, and training sessions
- 10+ years of experience in engineering, with a track record of managerial, architectural, and technical contributions successes
- 3+ years of experience managing engineering teams in a start-up / Software-as-a-Service or comparable consumer-facing environment
- We value strong, relevant technical experience leading up to your commitment to the management path. Fluency or high proficiency in some or all our tech stack: Django, Vitess, MySQL, RabbitMQ, AWS is ideal
- Experience in hiring, training, and motivating engineering teams in a remote-first environment
- We do our best work with creative, open-minded problem solvers and strategists
- We appreciate decisiveness, clear communication, and collaboration. You should as well.
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour video interview with the hiring manager
- Peer interviews with the Platform and DevOps teamÂ
- 30 min Q&A with the hiring manager
- Final call(s) with executive team member(s)Â
In the US, the base salary for this role is between $200,000 and $221,000, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!
Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.
Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, and disability insurance for employees and their families. We offer two plans with 100% premium coverage for individuals and 85% premium coverage for dependents, as well as a range of other plans. Our team also has access to OneMedical, 24/7 Virtual Care, an Employee Assistance Program, as well as FSA and HSA options. Team members have access to a quarterly wellness stipend and a free Headspace subscription.
PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, plus paid sick/mental health days, summer Fridays, and 13 paid holidays. In order to combat Zoom fatigue and allow for deep work without interruption, we have implemented “No Internal Meeting Fridays” year round. We also provide up to 16 weeks of fully paid parental leave.
Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development.
Culture of Inclusion. We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.
Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.
*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
Date Posted
11/04/2023
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11
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