Director Enterprise Engagement and Enablement

• Shape and deliver MetLife's global enterprise enablement strategy to strengthen workforce and leader readiness change activation and adoption across evolving business priorities and new ways of working.
• Establish repeatable enablement standards playbooks and operating practices that create consistency governance and scalability across enterprise transformation efforts.
• Define readiness priorities and drive enterprise-wide enablement approaches that help employees and leaders translate transformation into practical action sustained use and measurable business impact.
• Oversee high-impact change and adoption initiatives including a strong first-year focus on AI fluency helping leaders and employees apply tools responsibly redesign workflows and connect use to business outcomes.
• Partner closely with Learning Communications Technology and business teams to align capability-building messaging tools and support around enterprise priorities and adoption outcomes.
• Equip leaders to create clarity translate enterprise priorities into team-level action and reinforce accountability and adoption through change.
• Define and track success measures such as readiness adoption time-to-proficiency and sustained use to evaluate impact and continuously improve enterprise enablement efforts as business and workforce needs evolve.

• Bachelor's degree or equivalent experience with the ability to apply strong business judgment and enterprise thinking to enablement and transformation work.
• Minimum 7 years of experience in enterprise enablement change activation transformation organizational effectiveness or related fields.
• Demonstrated experience leading enterprise-wide initiatives that require stakeholder alignment change activation behavior change and sustained adoption at scale.
• Strong communication analytical and problem-solving skills with the ability to operate in ambiguity and translate strategy into clear priorities messaging and action.
• Proven ability to influence senior leaders and partner effectively across HR communications technology learning and business teams in a complex global organization.
• Demonstrates strong learning agility and curiosity-continuously exploring and applying new tools including AI to improve effectiveness accelerate outcomes and evolve how work gets done.

• Experience leading enablement or transformation efforts related to AI digital adoption or other technology-driven change.
• Strong ability to align enterprise priorities with role-based enablement leader action and adoption support that drive practical team-level change.
• Track record of building leader capability and navigating ambiguity in complex global organizations.

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife making the world a better place is All Together Possible.

Why Work With Us

At MetLife you’ll be working for a company whose purpose is to help customers throughout their life’s journey and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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