Director of Business Operations

Doodle Labs builds the connectivity backbone of the autonomous systems revolution — resilient wireless mesh networks that let drones robots and unmanned platforms operate reliably in the world's most demanding environments. We sit at the intersection of defense robotics and next-generation autonomy powering the machines that are changing how militaries first responders and industries operate in the field. Our core purpose is simple: connect anyone and anything at any time in any place.

For over 25 years our team has been at the forefront of mesh networking partnering with leading defense programs robotics manufacturers and system integrators worldwide. The work here doesn't sit in a slide deck — it ends up in the field in the hands of people for whom failure isn't an option.

The Director of Business Operations owns cross-functional programs and drives process design and implementation across the company. This is a true operating role that will play a key part in how effectively Doodle Labs executes as it scales.

In this role you'll turn Doodle Labs into an AI-native organization — finding where AI actually changes how the business works and making it happen. You'll launch and own cross-functional priorities end to end working closely with Engineering Sales Marketing and Operations leadership bringing each department the tools and processes they need to accomplish their mission faster — including driving supply chain improvements that keep mission-critical hardware shipping on schedule. You'll also own the operating cadence that gives leadership real visibility into how the business is running. This position reports to the Co-CEO and will help shape how the company operates day to day.

This is an in-office role based in Austin TX with approximately 30% travel including visits to Doodle Labs' Singapore office.

Doodle Labs is scaling fast and this role exists because the company has outgrown ad hoc coordination — it needs someone to build the operating backbone that lets that growth keep compounding. This is an opportunity to build and own that infrastructure at the forefront of autonomous systems with scope that grows as the company does.

• Identify where AI can create the most impact across the business and drive adoption so it actually changes how teams work — not just picking tools but making them stick
• Own and standardize software stacks and platforms across teams — including driving AI-first operations (Claude internal agents automation)
• Build and maintain the operating rhythm — including weekly leadership updates — that keeps Engineering Sales Marketing and Operations aligned
• Automate and optimize supply chain processes that keep mission-critical hardware shipping on schedule
• Design and implement new processes in partnership with Engineering and Operations
• Partner with leadership across departments to identify scope and execute high-priority cross-functional projects
• Own a quarterly initiative roadmap and deliver assigned programs that make Doodle Labs run better

• Measurable adoption of AI tools and automation that changes how teams actually work not just what's available to them
• Cross-functional priorities launched and delivered against a clear roadmap
• On-time delivery of the quarterly initiative roadmap
• A leaner more automated supply chain that keeps hardware shipping on schedule
• Leadership has real-time visibility into how the business is running
• Strong trust and alignment across Engineering Sales Marketing and Operations leadership

• Background in management consulting with 5+ years of professional experience including time spent owning complex initiatives independently
• A structured thinker and strong operator who takes a project and runs with it — comfortable working across teams rather than sitting inside one function
• Proven experience running complex cross-functional programs independently from scoping through execution without a playbook
• Strong analytical and problem-solving skills with the rigor to break down ambiguous problems into clear actionable plans
• Comfortable building processes and systems from scratch and driving adoption of them across teams that don't report to you
• Genuine enthusiasm for AI tools and automation as one of several levers for improving how the company runs
• Excellent communication skills with the credibility to work directly with senior leadership and engineering/ops teams alike

• Experience in defense hardware or supply chain-heavy industries
• Experience working with Claude other LLM platforms or building internal automation and agents
• Familiarity with cross-team reporting systems and process design
   

• Own a highly visible cross-functional mandate with direct exposure to the Co-CEO and leadership team
• Build the operating connectivity backbone of a fast-scaling autonomous systems technology company — reporting process supply chain and technology adoption all in scope
• Step out of a traditional consulting track into an execution-first seat with real ownership and lasting impact

Compensation & Benefits

Doodle Labs offers competitive compensation and a comprehensive benefits package built for people doing serious work.

• Compensation:Competitive base salary individual and company performance bonuses.
• Health & Wellness:Medical dental and vision coverage. Plus One Medical Teladoc Talkspace Health Advocate Kindbody and sponsored gym memberships
• Retirement:401(k) with company contributions (US)
• Professional Development:Access to courses certifications and conferences
• · Commuter Benefits: Pre-tax commuter savings for transit and parking (US roles)
• Time Off:Paid time off Federal and Bank holiday's observed plus a company-wide holiday shutdown from Christmas through New Year's
• Relocation Assistance:Available depending on role eligibility

This role may require ~30% travel for cross-functional collaboration — including visits to Doodle Labs’ Singapore office and on occasion Germany.

What We Do

Doodle Labs designs and produces industrial-grade wireless networking solutions. The company focuses on mesh networking for robotic systems providing high throughput long-range Mesh Rider solutions for UAVs UGVs AMRs and other robotic applications. The company’s Helix Mesh Rider Radio was developed with sponsorship from DIU and is the Blue UAS program’s datalink of choice. Doodle Labs was named one of Fast Company's "World's Most Innovative Companies 2024" checking in at no. 2 in the Robotics category. Doodle Labs was founded in 1999 and has offices in the United States and Singapore.

Why Work With Us

We are a fast-growing team working with some of the leading innovators creating the technology of the future. Our radios are being used to advance the development and deployment of robotics in various industries. It's been an exciting past few years and we're eager to bring on like-minded people to help us continue to build this company.

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