Director of Engineering

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.

Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel. 

We are a high-energy, high-growth product company seeking an enterprising individual to join our growing team as a Director of Engineering.  A strong background in software engineering is a must, as is experience managing teams of 15+ people.

We’re big believers in continuous delivery and use metrics like cycle time, defect removal efficiency, and mean time to resolution as tools to improve and get better.  Our products live in the cloud on Google’s Cloud Platform.  Our Microservices technology stack includes React on the front end, Java (primarily), Scala, and Go on the application side, and a mix of relational and NoSQL solutions on the back end including MySQL, Cassandra, ElasticSearch, Hadoop, and Google’s Cloud Datastore.  We handle eye-popping amounts of data and requests using stream processing technologies such as Kafka and Flink.

We don’t expect anyone to have experience with all of these technologies.  We’re simply looking for a seasoned software engineering leader who loves to create, lead, and mentor highly functioning development teams. The ideal candidate loves to learn and has experience managing development teams.  As a leader of leaders, our ideal person puts the team ahead of themselves, thinks holistically about organization health, and has a keen focus on engineering hygiene and efficient processes. If you have these qualities and are willing to hit the ground running then we’re the place for you!

About You 

• 10+ years experience building enterprise level software solutions
• 3+ years (most recently) leading and managing engineering teams and engineering managers
• A solid understanding of Agile methodologies and how to apply their respective practices in a pragmatic way, Scaled Agile is a plus
• Ability to work with Product Management on strategic roadmap discussions
• Comfortable talking with customers and senior executives, both inside and outside the company
• Ability to mentor and coach software engineering managers of various levels of experience
• Ability to work in a fast-paced environment and be highly collaborative

What You’ll Do

• Acts as a mentor, leader, and manager for the software engineers and managers on their team.  
• Builds a tight relationship with their corresponding Product Manager.  Works with the Product Manager to develop the roadmap for their team(s) and then execute against the roadmap.
• Collaborates with architects and technical leaders to help define, evangelize, and achieve the overall technical vision of BetterCloud.
• As a continuous improvement advocate, you constantly look for ways to make your team more efficient.  You embrace KPIs like cycle time and defect removal efficiency and treat them as tools we can use to improve.
• Acts as a coach and cheerleader for your team.  You celebrate wins!  You look for learning opportunities in the misses.

What We Offer

• Competitive salary + stock options
• Full benefits package
• Career growth with an industry innovator 

We have a mission to foster a culture at BetterCloud that empowers, celebrates, and values our differences in order to grow community, safety, and trust in our work environment. DEI&B is core to who we are and what we do. From an employee-led Diversity Council empowering our differences, to multiple Employee Resource Groups (ERGs) creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment is non negotiable.

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

#LI-Remote

#BI-Remote

In accordance with applicable law, the following represents BetterCloud’s reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Salary Range: $190,000 - $230,000

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.

Overview of BetterCloud Benefits:

• Health benefits package (including medical, dental, vision) 
• Flexible spending accounts
• PTO (sick leave, parental leave, vacation benefits)
• Employee Assistance Program
• Mental Health Resources
• 401k