Director of Family Programming

*MUST HAVE EATING DISORDER EXPERIENCE*

**MUST HAVE FAMILY SUPPORT EXPERIENCE **

Job Summary:

The Director of Family Programming will develop a strategic and comprehensive alumni and parent/loved ones programming to include strengthening the Alumni Leadership Council, creating a Parent Advisory Council, and growing our network of engaged parents and alumni.

Major Areas of Responsibility:

• Facilitate groups for perspective families, families of current clients, alumni, and current clients that are approaching discharge.
• Excellent people skills.
• Excellent written and verbal communications abilities, including demonstrated ability to make effective oral and written presentations, and edit written and visual communication.
• Critical thinking skills and the ability to communicate in an articulate and persuasive manner.
• Excellent organizational skills; ability to prioritize and handle multiple projects in order to meet deadlines.
• Calm demeanor under pressure and deadlines.
• Close attention to detail.
• 2-3 years of progressive, proven experience working on a team, in a role involving coordinating with multiple departments and some exposure to marketing.
• Proven track record in delivering results against objectives.
• Capacity to grasp and communicate vision to a broad spectrum of constituencies.
• Demonstrated skill as a networker or connector.
• Maintain a small client caseload.
• Other duties as required.

Qualifications: 

• Must possess experience working with Eating Disorder clients.
• Proven experience managing clinical charts and compliance.
• Experience in clinical program management.
• Excellent knowledge of standards and regulations for the clinical field.
• Proficient in Google Workspace and computer systems (e.g. patient management software).
• Excellent communication and people skills.
• Exceptional organizational and leadership skills.
• Aptitude in resolving issues and conflicts and demonstrated ability to make timely decisions.
• Demonstrate a commitment to excellent care and is passionate about professional development.
• Respect and maintain the confidentiality of all client information.
• 5+ years experience in managing employees including performance and day to day operational oversight in a clinical setting.
• Background in nursing, care management or clinical operations is a plus.
• Excellent communication skills.
• Demonstrated leadership, and team-building skills.
• Strong organization and project management skills; ability to prioritize, organize, plan, and implement services as well as handle multiple projects/problems simultaneously.
• Self-starter with a strong sense of ownership and ability to work autonomously.
• Desire to work at an early-stage startup and comfortable with associated uncertainty and rolling-up your sleeves to get things done.
• BA/BS degree or higher.
• Proficiency in KIPAA, and CMS regulatory requirements.
• This role is remote and can be performed anywhere in the United States.

  Physical and Environmental Requirements:

  • Employees are required to read, review, prepare and analyze written data and figures, using a computer or similar, and should possess visual acuity.
  • This position answers and places telephone calls as well as video conferences and must be able to converse.  
  • Must be able to converse with colleagues via telephone and computer programs.
  • Must be able to operate a computer and navigate applications within a smart-phone, iPhone, MacBook computer and/or tablet.
  • Able to sit for the majority of shifts.
  • Must have reliable internet connection.
  • This is a work-from-home position.  Work should be performed in a private, quiet space with minimal background noise.
  • Ability to prioritize workload and work independently.
  Physical and Environmental Requirements:
• Desire to work at an early-stage startup and comfortable with associated uncertainty and rolling-up your sleeves to get things done.Proficiency in HIPAA, and CMS regulatory requirements.BA/BS degree or higher.This role is remote and can be performed anywhere in the United States.
• Employees are required to read, review, prepare and analyze written data and figures, using a computer or similar, and should possess visual acuity.
• This position answers and places telephone calls as well as video conferences and must be able to converse.  
• Must be able to converse with colleagues via telephone and computer programs.
• Must be able to operate a computer and navigate applications within a smart-phone, iPhone, MacBook computer and/or tablet.
• Able to sit for the majority of shifts.
• Must have reliable internet connection.
• This is a work-from-home position.  Work should be performed in a private, quiet space with minimal background noise.
• Ability to prioritize workload and work independently.

Pay Range: $100-$120k/Year