Director of Information Technology

Hazel Health, the national leader in school-based telehealth, was founded in 2015 to address systemic inequities in healthcare access, and ensure all children can get the quality care they need and deserve. We leverage digital health technology to provide on-demand physical and mental health care services to over 2 million students in school districts across the country.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: Director of Information Technology

Location: Remote 

About This Role:

We are looking for a dynamic, empathetic, and action-oriented individual to join our growing team. 

We are searching for a Director of Information Technology to lead product delivery teams building against our full stack.  

• Build a scalable Corporate IT function and team to support a rapidly growing business
• Own provisioning, management, and support of Hazel’s technology tools
• Manage online services (Google Workspace, NetOps, AWS, etc.) 
• Develop and facilitate relevant training for our technology tools
• Lead internal technology initiatives in collaboration with leads across all teams
• Define and support published SLAs for resolving technology issues
• Implement and operate data security and audit controls as required by HIPAA and other relevant regulations
• Lead disaster recovery preparation and testing
• Track and manage expenditures within budget

• Bachelor’s degree or equivalent work experience
• 5+ years experience in an information technology role, minimum 2+ years leading IT teams
• Experience supporting macOS and iOS systems
• Experience supporting cloud-based servers and services 
• Ability to easily communicate technical components of initiatives to stakeholders
• Flexibility to adapt to changing needs, processes, and business priorities
• Strong leadership presence and determination to move the projects and teams forward when faced with obstacles
• Excellent working knowledge of computing infrastructure designed for employee efficiency
• Experience managing outside vendors through their whole lifecycle
• Experience leading and implementing data security initiatives
• Working knowledge of laws, policies, procedures, and practices regarding privacy and security of protected health information, including HIPAA and HITECH
• Experience in a fast-growing organization is a plus

• Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

• Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

• Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

• One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.

• Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

• Drive Impact: Everything comes down to the impact Hazel makes on people our families and students, our teammates, our partners, our neighbors, ourselves.

This is an exciting position in a fast-paced organization. We offer:

• Flexible work hours 
• Generous, high-quality medical, dental and vision coverage on day one of employment
• 401K with a 100% employer match for contributions up to 4% of salary
• Flex PTO and 11 paid holidays annually 
• Flexible Spending Account (FSA)
• Employer-paid short-term and long-term disability and employer-sponsored life insurance
• Home office setup including a Macbook, iPad (depending on role), and internet and phone reimbursement for remote positions
• A positive, supportive, and passionate team