Director of Product Trader Engagement

What you'll do:

In this role you will own the product vision and strategy for the Trader Engagement vertical driving growth across engagement and retention. The goal of the Trader Engagement area is to provide relevant product experiences that enable traders of all levels to develop confidence through competence helping them progress toward their personal trading goals. The results of your efforts will increase user stickiness on our platform convert prospects from demo (free trial) users to funded users and ultimately build a community of active confident traders.

In this role you will:

• Drive the overall product strategy and vision for Trader Engagement in collaboration with product and growth leadership marketing engineering design and data science teams ensuring alignment with broader strategic company goals including the integration of AI-powered experiences across the trader journey
• Set organizational direction for engagement conversion and retention translating company goals into a coherent sequenced roadmap on a quarterly basis with a clear point of view on where AI and personalization unlock improvements in trader outcomes
• Lead and develop a team of PMs establishing a high-performance culture grounded in product excellence customer empathy and rigorous execution
• Own the engagement flywheel end-to-end from first meaningful moment through long-term retention designing experiences that move traders through each stage with confidence including AI-driven nudges and personalized learning recommendations
• Partner with data science and ML teams to build and iterate on personalization and recommender systems that surface the right content tools and guidance to each trader at the right moment
• Design and run experiments to test hypotheses related to growth engagement and AI feature effectiveness establishing clear metrics and feedback loops to scale what works

What you'll need:

• 8+ years of product management experience with at least 3 years leading other PMs or product teams
• Demonstrated track record of owning and growing engagement conversion or retention product lines at scale
• Demonstrated ability to lead cross-functional teams and drive alignment across business engineering and external stakeholders
• Strong analytical skills with experience using data to guide prioritization and product iteration and comfortable reviewing product metrics with broader stakeholders
• Entrepreneurial mindset comfortable owning large problem areas and operating in ambiguity
• Team-first mentality with an ability to mentor peers and influence without authority

Bonus points for:

• Experience in fintech or trading platforms
• Hands-on expertise in developing AI/ML-driven native applications
• Experience with recommender systems and/or personalization at scale
• Demonstrable experience launching products from 0 to 1 and scaling them

Compensation:

The salary range for this role will be $180000.00 - $230000.00 USD. In addition this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays.

Location:

This role is based in Chicago IL. *There may be remote flexibility for exceptional candidates in the following states: California Colorado Florida Georgia Illinois Indiana Minnesota Missouri Montana New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina Texas Utah Vermont Virginia Washington Washington DC Wisconsin.

Hybrid:

For Chicago-based employees we follow a hybrid work schedule: In-office Tuesday through Thursday with remote work on Mondays and Fridays. In addition to these weekly remote days we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

What We Do

More than 2 million futures traders trust NinjaTrader's award-winning software and brokerage services to help them trade smarter. Since 2003 we've been building better futures for all traders by making futures trading more accessible scalable and user-friendly. As a bold innovative thought leader in the trading space we build products and services that empower active futures traders to easily analyze and react to data from the world's leading financial markets. Veteran and new futures traders alike look to us for our always-on support daily free education and analysis access to developer apps and much more. We believe in the power of innovation to drive futures trading forward. Together we continue to redefine what's possible in trading advocate for our customers and provide the best tools support and experiences to the fast-growing retail futures trading community. Located in Chicago our entrepreneurial employee-centric culture is inspiring innovative and inviting. We're committed to diversity equity and inclusivity so our team members feel at ease to be themselves and empowered to deliver the work they do best.

Why Work With Us

Our team members are our #1 asset and the signature ingredient to our success. When you join NinjaTrader you become part of an innovative forward-looking community that encourages creativity collaboration and camaraderie to deliver the best futures trading experience possible to our more than 1.8 million users. See why better futures start here.

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