Director of Product Management Onboarding (Copy)

• Own the outcomes. You're accountable for the results the Consumer Banking team drives. Adapt the strategy and roadmap when you need to.
• Set the vision. Define where Consumer Banking is headed at Narmi. Write the strategic narrative. Make sure every roadmap decision ties back to it.
• Get out of the building. Regularly visit our banks and credit unions. Present Narmi's vision gather honest feedback and come back with sharper ideas. Expect to travel 10% of the time.
• Manage stakeholders. Build trust across the company. Loop people into key decisions early so nothing lands as a surprise.
• Drive prioritization. Push hard trade-offs. Make the case to leadership for the resources your team needs. Keep executives close to your team's progress.
• Shape company strategy. Develop deep expertise in consumer digital banking across fintech bank tech and community banking. Use what you learn to influence where Narmi goes next.
• Ship quality. Partner with engineering design and QA to release products that work and feel good to use.
• Improve how the team works. Spot inefficiencies in how features get specced and shipped. Fix them.
• Launch well. Work with Marketing and Sales on launch strategies and GTM materials that land with our clients and their account holders.
• Bring the voice of the customer into everything. Use research and data to make calls not gut feel.
• Build a team. You'll start with a small team of product managers and grow it over time. Hire well coach honestly and develop the people around you.

• 10+ years in product management with at least 4 in digital banking fintech or payments
• A track record of shipping consumer financial products people actually like using
• Strong UX sensibility paired with the discipline to run real user research
• Fluency with data to guide UX strategy and measure the impact of what you ship
• Comfort being customer-facing. You've presented to external audiences led discovery sessions and can read a room
• Willingness to travel regularly to visit our bank and credit union clients
• A track record of balancing technical realities with what customers actually need
• Experience leading product managers or clear potential to grow into it

What We Do

By providing one unified platform where FI's can manage the end-to-end customer journey Narmi securely drives primacy customer growth and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result our customers have seen meaningful increases in deposits revenues and satisfaction. In fact one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

Why Work With Us

We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork and we're having a lot of fun doing it.

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