Job Description
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications we invite you to explore a career with us!
Your opportunity
We are seeking a highly analytical and strategic Director of Product Management to own product pricing metering and monetization at New Relic. This leader will ensure our pricing architecture is highly competitive financially sound and seamlessly aligns with customer value across our entire portfolio.
What you'll do
- Pricing & Monetization Strategy: Design and battle-test list prices discount curves and price multiples for all existing and emerging technologies with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU).
- Financial Modeling & Analytics: Build comprehensive financial models encompassing COGS revenue projections and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth.
- Strategic Migration: Develop and execute the transition frameworks (the "carrots and sticks") required to effectively and smoothly migrate existing customers from legacy pricing.
- Meter Optimization: Own the ongoing effectiveness of the CCU meter ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion.
This role requires
- 10+ years of product management experience in SaaS or cloud infrastructure with 6+ years leading product managers
- Demonstrated ownership of consumption-based pricing monetization strategy billing infrastructure or metering systems at an enterprise scale
- Exceptional written and verbal communication skills with the ability to articulate a clear vision to engineers executives and customers alike
- A deeply data‑driven mindset comfortable balancing complex quantitative analysis with strong user empathy
- Proven experience influencing cross‑functional partners and executives in a high‑growth fast‑moving environment
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills qualifications and experience.
New Relic provides a variety of benefits for this role including healthcare dental vision parental leave and planning and mental health benefits a 401(k) plan and match flex time-off 11 paid holidays volunteer time-off and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.
Our hiring process
In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.
Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 10+ years of product management experience in SaaS or cloud infrastructure with 6+ years leading product managers
- Demonstrated ownership of consumption-based pricing monetization strategy billing infrastructure or metering systems at enterprise scale
- Exceptional written and verbal communication skills able to articulate vision to engineers executives and customers
- Deeply data-driven mindset comfortable with complex quantitative analysis while maintaining strong user empathy
- Proven experience influencing cross-functional partners and executives in a high-growth fast-moving environment
New Relic Compensation & Benefits Highlights
- Healthcare Strength—U.S. coverage includes comprehensive medical dental vision telehealth EAP mental‑health tools and disability supported by wellness stipends. Feedback suggests these offerings are a clear strength of the package.
- Parental & Family Support—Paid gender‑neutral parental leave and subsidized backup childcare are provided alongside family‑forming benefits such as fertility and adoption support. These supports are consistently highlighted as valuable for U.S. employees.
- Leave & Time Off Breadth—Flexible/unlimited PTO for exempt roles defined PTO for hourly roles paid holidays and volunteer time are explicitly outlined. Feedback suggests this breadth of time‑off options is a notable advantage.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic American Red Cross Domino’s GoTo Group Ryanair Topgolf and William Hill—run on New Relic to drive innovation improve reliability and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology unmatched career development and a true one-team environment where everyone is empowered to grow learn and contribute to our collective success.
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New Relic Offices
OnSite Workspace
We offer hybrid and remote work options which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.
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Date Posted
07/08/2026
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