Director, Product UX & Design

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
We are looking for a Director, Product UX & Design whose is passionate about building a user-centered design culture to expanded and strengthen our UX team. This role will oversee the user experience of Bonterra's Corporate Social Responsibility products and the product designers that shape it.
What You'll Do

• Manage and lead a growing team of Product (UX) Designers; guiding them in their craft and coaching them through career growth
• Help with hiring and establishing a user-centered design culture across the company
• Build strong partnerships with product management and engineering peers to drive strong solutions
• Uphold user-centered design principles and evangelize its value to stakeholders, cross-department teams, and subject matter experts
• Use innovative problem solving and critical thinking approaches to proactively solve a broad range of user experience problems
• Facilitate collaborative working sessions & workshops for various purposes
• Create necessary UX artifacts to foster mutual understanding of current state and future solutions*
• Present research findings, concepts, and/or UX solutions to stakeholders and department leadership

*This role may initially entail supporting roadmap initiatives as an individual contributor, but is expected to evolve into a dedicated leadership position as the team grows and more management responsibilities arise in the upcoming months.
Who You Are

• 10+ years of experience as a User Experience practitioner with demonstrated skills in UX research, Information Architecture, & Interaction Design.
• 3 + years of people management with proven results coaching and growing other UX folks.
• Experience using customer data (qualitative or quantitative) to inform design and product decisions
• Excellent collaborator - adapting to feedback from both users and internal stakeholders, building stronger products as a result
• Solid problem solver with demonstrated ability to articulate the problem, the solution, and approach - bringing others along through the process.

Bonus Points

• You have crafted experiences making complex data models and workflows simple for the end user
• You understand how to leverage design systems to determine final user interface specifications

Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Some of our comprehensive and competitive benefits include:

• Generous PTO policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect
• When we can-company-sponsored events and swag!!

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.