Program Manager III

Expedia Group brands power global travel for everyone everywhere. We design cutting-edge tech to make travel smoother and more memorable and we create groundbreaking solutions for our partners. Our diverse vibrant and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel people must come first. Guided by our Values and Leadership Agreements we foster an open culture where everyone belongs differences are celebrated and know that when one of us wins we all win.

We provide a full benefits package including exciting travel perks generous time-off parental leave a flexible work model (with some pretty cool offices) and career development resources all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

The Information Technology (IT) team enables EG with productivity tools support operations corporate networking hybrid data centers network operations center/site reliability and IT Service Management. The TPM function with IT drives end-to-end delivery for cross-functional technical programs from idea to launch so the business gets predictable measurable outcomes. Leveraging a blend of agile and traditional methodologies this team enables clarity accountability and execution through structured planning well-defined scope and success metrics disciplined risk and dependency management and transparent communication with engineering operations and business stakeholders. 

In this role you will:

• Support the Workplace Productivity team with focus on AI in the flow of work endpoints & devices and SaaS tooling migration/adoption/deprecation.
• Lead the day-to-day management of a complex productivity program including scope schedule risks and delivery.
• Manage a portion of the Productivity portfolio milestones and contribute to business rhythms (quarterly/annual planning biweekly portfolio reporting monthly/quarterly business reviews).
• Develop and maintain project schedules define timeframes prioritize tasks and ensure requirements are completed.
• Identify needed resources (people technology partners) monitor progress against milestones and keep stakeholders informed of changes.
• Lead increasingly complex technical projects coordinating diverse stakeholders to develop solutions and drive decisions.
• Create clear concise and well-structured communication materials (policies guidelines presentations messages) tailored to different audiences.

Required qualifications:

• Strong project/program management experience including Agile practices and solid process skills and techniques.
• Prior experience supporting or implementing AI tooling in a productivity or workplace context.
• Proven ability to define and deliver against requirements develop project schedules and prioritize work to meet milestones.
• Demonstrated experience monitoring progress managing risks and mitigation plans and communicating status to stakeholders.
• Ability to coordinate cross-functional stakeholders synthesize varied perspectives and contribute to solution development.
• Strong written and verbal communication skills with experience simplifying complex/technical information for different audiences including mid-level management.
• Demonstrated understanding of functional information (e.g. data/metrics technical or regulatory information) and ability to accurately answer related questions.

Preferred qualifications:

• Experience with Workplace/End-User Productivity programs (endpoints devices SaaS lifecycle: migration adoption and deprecation).
• Track record of driving process improvement: identifying bottlenecks re-using patterns and simplifying workflows across organizational boundaries.
• Experience applying a whole-systems approach (people process technology structure) to analyze issues and design solutions.
• Familiarity with the product development lifecycle from idea to launch and improving product performance based on data.
• Ability to build stakeholder trust help customers explore broader business challenges and connect program work to business objectives.
• Experience compiling and analyzing data on process changes to demonstrate impact and inform decisions.
• Demonstrated strength in crafting and improving functional materials (policies procedures guidelines presentations) and tailoring narratives for different audiences.
• Habit of actively seeking and incorporating feedback anticipating concerns and refining deliverables proactively.

Starting pay for this role will vary based on multiple factors including location available budget and an individual’s knowledge skills and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families including medical/dental/vision paid time off and an Employee Assistance Program. To fuel each employee’s passion for travel we offer a wellness & travel reimbursement travel discounts and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes TIME Disability:IN and others.

Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™. © 2024 Expedia Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

What We Do

Expedia Group powers travel for everyone everywhere through our global platform. Driven by the core belief that travel is a force for good we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™.

Why Work With Us

As travelers and technologists we are passionate about making travel more seamless accessible and memorable. We embrace different perspectives celebrate new ideas and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.

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