Director Products and Payments

In this hybrid role based at our Chicago Headquarters you will strategically lead and direct products pricing and payments strategy. Lead lending strategies including product development and optimization pricing models and processes balance sheet optimization risk-adjusted returns marketing communication and promotional strategies and marketplace research of competitors consumer preferences and service experience requirements. Partner with other departments to facilitate product-related discussions and activities to develop execute and improve products and programs manage marketing programs product development and execute promotions and campaigns. Lead analytics supporting deposit and lending strategy. This is an ideal opportunity for a strategic hands-on product leader who enjoys influencing teams to turn vision into impact.

Essential Responsibilities

• Define credit product branding priorities set core integrated strategies for reaching targeted market segments lead efforts to experiment and test new digital marketing and promotional practices and advocate for credit marketing agenda across the organization. Architect the system of tools and methods used to manage credit product offerings.
• Develop product management plans governing product lifecycle performance from product design and development to commercialization and promotion and discontinuation.
• Employ appropriate product and portfolio management tools and human-centered design techniques to guide product strategy and improve performance. Lead the advanced analytics practice supporting lending strategy and operations and collaborate with line-of-business leaders to optimize the financial and marketplace performance of consumer-facing loan products programs processes and risk-taking decisions.
• Responsible for strategic lead deposits saving and transaction product management and P&L by developing executing and managing marketing programs. Collaborate and consult with senior management and channel managers to achieve deposit/transaction goals.
• Provide strategic leadership of debit credit and lending marketing programs by establishing priorities tactics and resource plans to achieve growth and sales objectives.
• Develop integrated promotional and marketing strategies at the product and portfolio level and implement and maintain product management systems processes and models to drive business growth and meet business targets.
• Contribute to strategy-making business model design and decision-making and coordinating credit product design projects.
• Develop credit product pricing tools and models as well as publish rates and fees for credit products.
• Conduct regular reviews of market trends through competitive product research analysis benchmarking and strategic planning.
• Develop measure and report insight that tracks and analyzes financial and non-financial performance of credit products.
• Develop strategic and tactical roadmaps necessary to advance the application of analytics to various phases of operations.
• Facilitate the development of models and algorithms to improve decision-making and reduce manual workloads across credit teams as well as recommend and implement solutions that increase cost efficiency and product profitability.
• Promote application of machine learning automation and models to critical high volume and higher risk lending processes as well as advance the maturity of data-driven evidence-based management culture and coordinate collaboration between first-line business operations and centralized data functions.
• Ensure a quality loan portfolio by monitoring the underwriting loan modifications and final loan approval recommendations and establish efficient processes and service level agreements that are aligned with organization-wide lending and sales efforts.
• Plan oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach mentor and develop staff including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hiring coaching training and developing high performing team.

Education & Years of Experience

• Minimum- 4 Year Bachelors Degree in Marketing Business or Related
• Preferred - Graduate Degree in Marketing Business or Related

• Minimum - 10 Years Product Development/Design Product Management Strategic Marketing or Related
• Minimum - 3 Years People Management

In Lieu of Education

• 12 Years Product Development/Design Product Management Strategic Marketing including people management

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $133700.00 to $229200.00‎ Annually. Actual compensation will be determined using factors such as experience skills & knowledge. 

‎Benefits: Alliant provides a benefits package including health care vision dental and 401k with employer match including:

• Annual performance bonus
• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours and job status such as regular full-time regular part-time or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. 

The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position. Duties responsibilities and activities may change at any time with or without notice.

What We Do

Alliant is unlike any other financial institution — a digital credit union that wows our members. We’re boldly disrupting banking norms to do good for our members employees and communities. With 90 years of history and more than $19 billion in assets Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. Our industry-leading financial products seamless digital experiences and exceptional customer service make banking simpler for our 900000+ members. Fully digital fully human and full of possibility we work to provide our members with experiences that redefine the financial industry challenge the status quo and unleash brilliance.

Why Work With Us

Our employees enjoy a hybrid schedule allowing for flexible remote work and purpose-driven outcome-focused onsite opportunities. Driven by Alliant's guiding principles and values employees across all teams build together to provide our members with industry-leading financial products seamless digital experiences & exceptional customer service.

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