Director, Retail Facilities Management

Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. 

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Director of Retail Facilities Management reports to the Regional Vice President and is responsible for directing and managing the facilities maintenance and remodels (design, planning, and construction) of 150+ Sunnyside dispensaries nationwide. You will develop budgets and long-term facilities plans based on future growth and forecasting property enhancements to improve existing retail stores.  On the day-to-day you and your team will manage external vendors to ensure the functionality of all building systems, approve contracts, and oversee contractors all while ensuring timely updates to Retail Management and proper tracking of facility issues from inception to completion.  This is a key leadership position as you will lead all facility efforts to meet project timelines and maintain operations of our dispensaries.

 At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.  As a Director of Retail Facilities Management, you will have:

• Experience leading and motivating a team; skills include recruiting, onboarding, training, managing employee relations and coaching.
• Budget responsibility supporting retail operations nationally.
• Skills in vendor relations, project management, and managing key relationships with internal stakeholders.
• Skills in strategic thinking, decision making and complex problem solving.

CORE JOB DUTIES 

• Develop, coach, and inspire your team to achieve individual and team goals through regular
• Uphold a culture of accountability, people-centeredness and forward-thinking.
• Drive the direction of facilities long-term and short-term plans by managing vendor relations and forecasting remodels and property upgrades to maintain operations and meet budget goals.
• Develop and manage the facilities budget and make recommendations to meet or exceed budget goals.
• Establish and nurture key business partner relationships across Retail Management, Construction, IT, Compliance, Security, Employees Health & Safety, and HR.
• Interface with retail management teams to understand needs and engage on strategic planning as it pertains to facilities management services.
• Respond to all Dispensary Manager’s facilities tickets, questions, or concerns and provide timelines for resolution and/or implementation.
• Manage the day-to-day facilities issues for resolution by dispatch or escalation to property management, including but not limited to roof leaks, HVAC issues, plumbing back-ups, door and window breaks,
• Conduct bidding processes for potential new vendor to identify cost savings and the top facilities partners that provide quality and reliable services.
• Maintain and improve existing vendor relationships while ensuring their compliance with all applicable policies and procedures
• Oversee invoicing process to ensure work has been completed according to expectations and is approved for timely payment.
• Provide regular updates, feedback, and solutions to corporate retail leadership across all aspects of facilities management.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• 10 plus years of Facilities Management Experience, preferably in a high-growth or fast-paced environment with multiple site responsibility.
• Bachelor’s degree preferred in Facilities Management, Engineering or Property Management.
• Strong problem solving, negotiating, and critical judgment skills for all proposed scopes of work.
• Skilled in vetting contractor proposals/scopes of work (including but not limited to roofing, HVAC, plumbing)
• Strong business acumen including vendor management, attention to detail, and excellent communication and interpersonal skills.
• A high level of integrity, personal motivation, adaptability, and sense of urgency.
• Proficiency in applications such as Smartsheets and Microsoft Office programs.

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

COMPENSATION

In accordance with CO Equal Pay for Equal Work Act the estimated range of compensation is  $120,000 - $130,000 + bonus eligible. Final offer details are determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.