Director Technology Governance

• Define and lead the enterprise technology governance model including decision rights forums RACIs standards and exception frameworks-ensuring clarity and consistency across domains.
• Establish and continuously improve governance policies and processes including lifecycle management ownership approvals exceptions attestations and change control.
• Operate as a strong second line of defense by setting control expectations monitoring effectiveness and providing independent constructive challenge to first line teams.
• Lead audit and compliance readiness efforts (e.g. SOX ITGC PCI HIPAA as applicable) including scoping evidence strategy walkthroughs findings governance and remediation tracking.
• Serve as a key partner to Internal Audit and Information Security aligning on risk priorities testing approaches and lessons learned from audits and incidents.
• Establish and lead governance forums (e.g. Change/Release Architecture/Standards Data/Platform guardrails) ensuring decisions are clear actionable and consistently upheld.
• Own knowledge management for governance artifacts including taxonomy design centralized repositories version control accessibility and change communications.
• Define and deliver KPI and KRI dashboards (e.g. policy adoption attestations exception trends control effectiveness finding aging) and use insights to drive continuous improvement.
• Embed "compliance by design" through enablement training and integration into ways of working and supporting tools.
• Partner across Procurement Security and Legal to strengthen governance of third-party and vendor technology risk within the CIO organization.
• Build lead and develop a high-performing team responsible for governance risk and knowledge management capabilities.
• Manage budgets platforms and external partners supporting GRC and knowledge management initiatives.
• Contribute to broader IT strategy development ensuring governance frameworks support both innovation and risk management objectives.
• Partner with business and Technology leaders to identify opportunities to improve decision-making reduce risk and increase operational transparency.

• 12+ years of progressive Technology leadership experience including ownership of strategic programs platforms or domain-specific functions with strong exposure to governance risk audit/compliance or IT controls
• 4+ years of experience leading diverse cross-functional teams within complex matrixed environments
• Bachelor's degree in Computer Science Engineering Information Systems Business or related field (or equivalent experience)
• Proven success designing and implementing scalable governance frameworks policy portfolios and enterprise guardrails
• Strong financial acumen including budget ownership and investment planning for governance and tooling initiatives
• Exceptional problem-solving and decision-making skills with the ability to balance risk innovation and business agility
• Strong communication and influencing skills with experience engaging senior stakeholders across IT Security Audit Legal and Finance
• Demonstrated ability to build and develop high-performing teams and foster a culture of accountability and continuous improvement
• Strong executive presence with the ability to translate strategy into actionable outcomes
• Deep understanding of control frameworks and regulatory environments (e.g. SOX ITGC NIST ISO 27001) as well as second line oversight and audit cycles

• Master's degree in Information Technology Business Administration or related field
• Certifications such as CISM CISSP CGEIT CRISC CISA or similar
• Experience leading governance risk or compliance functions in large complex organizations
• Familiarity with GRC platforms (e.g. ServiceNow GRC/IRM Archer) and enterprise knowledge management tools (e.g. SharePoint Confluence)
• Experience supporting enterprise architecture or digital transformation initiatives
• Additional certifications in IT service management or risk frameworks (e.g. ITIL ISO 27001 Lead Implementer/Auditor)

What We Do

Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands – Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage care integrity teamwork and humor we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system nourishes local communities and creates a better world.

Why Work With Us

We love fresh perspectives not just fresh produce. We believe that an inclusive workplace fosters creativity accelerates innovation and helps us create an even better product. At Ahold Delhaize USA you’ll find coworkers who are caring and committed and who focus on dreaming big and getting things done.

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