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Team: Others
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director/Sr Director, Sales Enablement - Consultant Enablement based in the United States.
This is a high-impact leadership role focused on driving the operational engine behind consultant readiness, onboarding, and mobilization at scale. You will play a pivotal part in ensuring that consulting talent is fully prepared, compliant, and deployment-ready in alignment with fast-moving client demand. The role blends strategy and execution, requiring someone who can both design scalable systems and actively lead day-to-day operations. You will work cross-functionally with Sales, Talent, Legal, HR, and Delivery teams to remove friction across the commercial lifecycle. A core focus will be building streamlined, automated, and data-driven enablement processes that improve speed-to-deploy. This is an opportunity to shape how a global consulting organization activates talent while improving both consultant experience and operational efficiency.
Accountabilities
This role is responsible for leading consultant engagement operations and ensuring seamless readiness, onboarding, and deployment processes across the talent lifecycle.
- Lead end-to-end consultant onboarding, credentialing, compliance, and readiness workflows to ensure consultants are deployable at speed and scale.
- Own and optimize the Consultant Concierge function, managing intake, triage, escalation, and resolution of onboarding and access-related issues.
- Define SLAs, governance frameworks, and escalation paths to ensure rapid resolution of operational blockers affecting deployment timelines.
- Partner with cross-functional teams (Sales, Talent, Legal, IT, Compliance, Delivery) to eliminate systemic bottlenecks and improve mobilization efficiency.
- Translate pipeline demand into readiness planning, ensuring consultant supply aligns with skills, geography, and capacity needs.
- Drive process standardization, automation, and tooling improvements across ATS, CRM, and talent systems to improve scalability and cycle time.
- Lead reporting and analytics efforts, including readiness metrics, time-to-activate, and concierge performance indicators.
- Support broader Sales Enablement initiatives including proposals, SOW development, and contract execution support where needed.
- Mentor and guide teams while providing leadership coverage and escalation support for senior stakeholders.
- 8–12+ years of experience in client operations, talent operations, workforce mobilization, consulting operations, or similar fields.
- Proven track record leading onboarding, readiness, or staffing processes in fast-paced, demand-driven environments.
- Strong experience managing cross-functional workflows involving Sales, Talent Acquisition, Legal, Compliance, and Delivery teams.
- Ability to design and improve scalable operational systems using automation, structured workflows, and data insights.
- Experience managing teams and driving performance through structured execution and accountability.
- Strong analytical and problem-solving skills with attention to operational detail and process efficiency.
- Proficiency with tools such as Salesforce, ATS platforms, and document management systems (e.g., SharePoint, DocuSign).
- Excellent communication skills with the ability to align stakeholders and influence senior leadership decisions.
- Experience with contractor or consultant workforce models is strongly preferred.
- Exposure to automation, AI tools, or workflow optimization in talent operations is a plus.
- Competitive annual base salary ($175,000–$195,000) plus potential additional compensation components
- Comprehensive health coverage including medical, dental, vision, and life insurance
- 401(k) retirement plan with employer match
- Generous paid time off and flexible work arrangements
- Career development opportunities in a global, high-growth consulting environment
- Exposure to advanced operations, automation, and transformation initiatives
- Collaborative and cross-functional work culture focused on continuous improvement and innovation
- Additional employee perks and wellbeing support programs
Requirements
This position requires deep experience in operational leadership within talent, consulting, or workforce mobilization environments, with a strong ability to manage complex, cross-functional systems.
Benefits
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