Documentation Team Lead

StarTree · Remote

Company

StarTree

Location

Remote

Type

Full Time

Job Description

About StarTree:  

StarTree is a cloud-based software company that allows business customers to derive advanced insights on real-time and historical data. With StarTree, companies of all sizes can tie together trends in their business operations such as frequency of active users, user growth, revenue growth, or anomalous activity - and achieve real-time insights across vast amounts of live data. With the ever increasing demand for real-time analytics for internet based businesses.

StarTree was founded by the core software engineering team and inventors of popular open-source technologies like Apache Pinot and ThirdEye. Apache Pinot is a real-time distributed OLAP datastore built to deliver scalable real-time analytics with low latency. The technology was built by engineers at LinkedIn and Uber and is designed to scale up and out with no upper bound. This team built and operated the real-time analytics cluster at LinkedIn and Uber, supporting 100s of customer facing applications including:

  • Who Viewed My Profile; Talent Insights; Member Search Appearances etc. that support 500M users at LinkedIN
  • Restaurant Manager (Merchant Analytics) Dashboard that supports 1000s of Merchants at Uber Eats

Pinot can ingest from batch data sources (such as Hadoop HDFS, Amazon S3, Azure ADLS, Google Cloud Storage) as well as stream data sources (such as Apache Kafka, Spark, Hadoop, etc.)

About the Team: 

We're a group of passionate engineers, product designers, and marketers that desire to improve the lives of many by developing tools and technologies that support availability and speed in the world of real-time analytics. 

We value curiosity, collaboration, creativity, inventiveness, initiative, support, and open-mindedness. Our goal for company culture is summarized best in this 2 minute video of starlings in flight.  

About the Role:

The Documentation Team is responsible for writing, publishing, and optimizing the documentation that makes Apache Pinotâ„¢ and related technologies easy to understand, adopt, and use by developers worldwide. We do that by showing developers how to get started with Pinot and StarTree technologies and building an exhaustive library of recipes and easily consumable reference material explaining them in detail. Since Documentation is a part of the Developer Relations team at StarTree, your mission will be tightly aligned with the broader DevRel goal of making it easy and fun to adopt Pinot, and earning the love of the developers who make the choice to try it out.
 
As lead, you will provide vision for StarTree's documentation effort (including Pinot and StarTree-specific things), translate team goals into specific projects for your team, help your team clear obstacles, and help them tend actively to their own professional growth. The role requires that you have extensive experience as a technical writer, experience as a manager, and the willingness to work as a player/coach over the medium term.
 
 
Job Responsibilities
  • Turn coarse-grained team goals into specific projects and plans for your team
  • Track status against individual and team goals
  • Help develop and report measurements of the activities and impact of the team towards their goals
  • Represent documentation as a function cross-functionally with:
    • The rest of the DevRel team
    • Product Management, ensuring documentation updates are aligned with product releases
    • Engineering, developing healthy cross-functional collaborations with subject matter experts
  • Meet weekly with each team member for mentoring, coaching, and continuous performance communication
  • Provide a professional environment characterized by growth and safety
  • Recruit and hire new world-class writers as team hiring goals allow
Qualifications
  • Experience as a technical writer
  • Experience as a manager or team lead
  • Deep empathy for developers learning a new and potentially difficult technology
  • A compelling vision for what will make the best software documentation we have ever seen
Apply Now

Date Posted

08/15/2022

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