ED, National External Expert Engagement & COE

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ED, National External Expert Engagement & COE based in the United States.

This executive leadership role is responsible for defining and evolving a national External Expert Engagement ecosystem that operates as a Center of Excellence across the U.S. healthcare environment. The position establishes a hybrid operating model combining headquarters leadership and field-enabled teams to ensure consistency, scalability, and compliance in External Expert interactions. It transforms engagement strategies into enterprise-wide intelligence that informs commercial, medical, and educational decision-making. The role drives the shift from localized relationship management to a centralized, insight-driven framework that maximizes strategic value. It also ensures External Expert engagement is prioritized, governed, and aligned across therapeutic areas. Operating as a senior enterprise leader, the role integrates strategy, analytics, and governance to optimize impact. This is a highly visible position with influence across cross-functional and senior stakeholders.

This role defines and governs the enterprise External Expert Engagement strategy and ensures its execution across HQ and field-enabled teams. It establishes scalable operating standards and builds an insight-driven ecosystem that elevates decision-making across the organization.

• Lead the design and evolution of the national External Expert Engagement strategy and hybrid operating model across HQ and field teams
• Establish governance, standards, and segmentation frameworks for External Expert prioritization and engagement quality
• Build and oversee a Center of Excellence, including playbooks, training frameworks, and enterprise-wide best practices
• Drive the full insight lifecycle (capture, synthesis, prioritization, activation) to inform brand, medical, and commercial strategies
• Partner with Data, AI, and Commercial Excellence teams to enhance analytics, automation, and insight generation capabilities
• Ensure strategic congress and external engagement planning with strong pre- and post-event insight activation
• Lead organizational alignment, capacity management, and decision-right clarity across a hybrid structure

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Requirements:

This role requires deep expertise in healthcare/pharmaceutical environments, strong enterprise leadership experience, and the ability to operate effectively across complex matrix organizations.

• Bachelor’s degree in a related field; advanced degree or MBA preferred
• 10+ years of leadership experience, including 5+ years in TLL, account management, or related roles
• Proven experience building or leading a Center of Excellence or enterprise operating model across multiple therapeutic areas
• Strong track record of enterprise strategy ownership and transformation in regulated environments
• Experience leading hybrid organizations, including governance, capacity planning, and field/HQ alignment
• Demonstrated ability to influence senior stakeholders and drive cross-functional alignment
• Strong analytical literacy with the ability to interpret and apply AI/data-driven insights (non-technical)
• Excellent executive communication skills with ability to deliver clear, decision-ready narratives
• Proven ability in talent development, succession planning, and capability building
• Strong systems thinking, agility, and ability to manage competing priorities under constraint

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Benefits:

• Competitive base salary range: $236,600 – $439,400 annually (based on experience and qualifications)
• Performance-based annual cash incentives
• Eligibility for equity awards depending on role level
• Comprehensive health, life, and disability insurance coverage
• 401(k) retirement plan with company contribution and match
• Generous paid time off including vacation, holidays, personal days, and other leave options
• Flexible work arrangement with remote eligibility across the United States (role-dependent travel expectations)
• Inclusive and equitable work environment with strong commitment to employee well-being and development