Employee Relations Specialist - Remote

Education/skills required:

• Undergraduate degree in business, human resources, or related subject is preferred but not essential; work experience will also be considered
• Appropriate HR Certification desired (PHR, SPHR, GPHR, CIPD, etc.)

Major Tasks:

• Review and assign ER cases to team members as appropriate; including concerns raised through employee portal, global action line, senior leadership, etc.
• Speak directly with employees to gather details on workplace concerns and document properly in case management system
• Works with leaders on non-complex routine performance issues, behavior/workplace concerns, and provides early-stage coaching

• Handle cases independently with leader in accordance with established ER processes including job abandonment and rehire eligibility requests
• Advises on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, basic investigations, and performance matters)
• Participates in various employee relations projects and activities
• Coordinates information with other ER team members to ensure compliance with federal state and local requirements
• Assists with coordination and delivery of training for leaders

• Works with the metrics team to supply additional intelligence around case numbers for their business unit
• Coordinates other tasks for the ER leadership team as necessary
• Acts as liaison with HRSD and Leaves team (US) to ensure cases are appropriately managed between the groups
• Assists with compiling documentation required for litigation
• May be required to work across the global team as appropriate

Experience/skills required:

• HR experience and interest in employee relations
• Ability to maintain confidentiality with sensitive issues
• Ability to ask probing questions to ensure detailed and accurate information is placed into the case details

• Ability to summarize cases succinctly
• Good prioritization skills and ability to focus on time-sensitive issues
• Ability to problem solve with minimal guidance but willingness to ask for help if appropriate
• Flexibility and willingness to deal with competing priorities and assist others as needed in a team environment
• Strong interpersonal skills with demonstrated patience, tact, and respect

• Strong verbal and written communication skills
• Strong team player

Experience/skills preferred:

• Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition)

• Basic knowledge of relevant employment and labor laws
• Familiarity with case management tools and Microsoft Office
• Proven customer service focus and organizational skills
• Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
• Ability to look at a process and try and find ways to improve it

Pay: $60,000.00 to $80,000.00 anual

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Labcorp Drug Development is a global leader in nonclinical safety assessment, clinical trial testing and clinical trial management services. Our unique perspectives are based on decades of scientific, medical and regulatory expertise.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.