Enterprise Project Manager

Ready to be a Titan?
As our Enterprise Project Manager, you will become a critical member of the core team, influence the company's continued success, and help shape the future of the service industry!
What You'll Bring:

• Serve as the single point of contact during a customer's onboarding/implementation process.
• Usher your customers from sign-up to success.
• Coordinate and/or implement your customers' data migrations, initial trainings, and third-party integrations.
• Oversee your customers' accounts ensuring that they are using the product correctly.
• Provide ongoing coaching and training sessions for your customers on product and industry best practices.
• Identify areas for improvement in the customer experience both in our product and processes.

What You'll Do:

• At least 3+ years of relevant experience preferred or Home Service Industry knowledge and experience.
• Exceptional project management experience.
• Familiarity with SaaS business models a plus
• Ability to travel up to 30%
• Experience with ServiceTitan software a big plus!

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.