Epic Orders Application Coordinator (Remote - US)

Thank you for considering a career at Bon Secours Mercy Health!

BRIEF SUMMARY: Application Coordinators are responsible for achieving in-depth knowledge of the software application and are very knowledgeable about the policies, procedures, and business operations. They conduct regular day-to-day communication with installation team, review the software, analyze business operations, and work with vendor, Subject Matter Experts and end users to tailor the system to fit your organization's needs. On an as needed basis, they perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of software application.

POSITION CRITERIA:

• Epic Inpatient Procedural Orders Certification preferred. Certification required within 3 months from start date.

• Undergraduate degree in Healthcare or related field preferred with experience in Computer Science.

• At least 3 years' experience in a healthcare related organization, or 5 years in non-healthcare.

• Demonstrates thorough understanding of information systems, policies and procedures, including application support, operating systems, databases and related IT areas.

• Ability to research, organize, analyze and synthesize data to support effective decision making, as well as work within tight deadlines.

• Excellent problem-solving, project management, communication and follow-up skills.

• Extensive Travel and on-call support required. Ability to travel to BSMH regions as necessary.

• Ability to become certified in Epic software application.

KEY JOB RESPONSIBILITIES:

It is expected that all of the Principal Duties and Responsibilities identified below will be performed in a manner that reflects the values of BSMH, which are: Compassion, Excellence, Human Dignity, Justice, Sacredness of Life and Service.

• The Epic Application Coordinator will work with hospital clinicians to build, maintain and support clinical systems that drive hospital operations and support safe, effective patient care and processes suitable for computer applications.

• Establishing and follow change control procedures for the system.

• Troubleshooting problems or questions from users.

• Prioritizing and implementing system updates and changes.

• Thoroughly reviewing, analyzing and testing each new release.

• Working with users on the sharing of data, category lists, etc.

• Setting standards for naming and numbering conventions and security classifications.

• Understanding and investigating user choices.

• Analyzing data conversion needs.

• Assisting trainers during user training.

• Other related responsibilities as needed.

Bon Secours Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Department:

SS I&T - EHR Operations

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].