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Model this offer in the calculatorJob description
Primary responsibilities include seamless high-level executive support coverage and dedicated assistance for members of Flatiron's executive team (ET) when their primary Executive Operations partners are on vacation leave or managing peak workloads. When not actively covering dedicated ET desks you will also provide support for our Shared Services programs ensuring operational continuity and efficiency across the broader organization.
What You'll Do
Executive Support Coverage
- Seamless Continuity: Step in to provide dedicated top-tier administrative and operational support to ET members during Executive Operation team member absences or leaves.
- Calendar & Schedule Management: Masterfully manage complex rapidly shifting ET calendars across multiple time zones prioritizing customer requests critical meetings and conflict management and resolution.
- Travel & Logistics: Arrange and oversee comprehensive domestic and international travel itineraries including flights lodging ground transportation and visa requirements (where applicable).
- Expense & Budget Tracking: Prepare submit and track accurate expense reports in compliance with corporate policies.
- Ad-hoc Executive Requests: Handle confidential correspondence prepare meeting materials and manage special projects as directed by the ET member you are supporting during coverage windows.
Shared Services & Operational Support
- Cross-Functional Help: Collaboratively support the Executive Operations Shared Services functions with high-priority administrative programs data entry and detailed documentation.
- Process Improvement: Identify bottlenecks in current executive workflows and help implement standardized best practices across the Executive Operations department.
- Event & Project Coordination: Assist the Event Management shared service team in planning and executing large-scale corporate events board meetings or team-building initiatives as needed.
Who You Are
You're a confident trustworthy passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition you're a resourceful troubleshooter comfortable working in a fast-paced global environment.
- Experience: 2-6+ years working in executive administration operations or a high-touch shared services environment (experience supporting C-suite or VP-level executives is highly preferred).
- You are adaptable: proven ability to "plug and play" into different executive styles workflows and personalities with minimal ramp-up time.
- Proven Discretion & Confidentiality: Absolute integrity and experience handling sensitive corporate financial and personal information.
- Strong Communicator: Exceptional written and verbal communication skills with a polished and professional demeanor.
- Tech Savvy: Proficiency with enterprise tools (e.g.Google Workspace Concur and Slack).
- Seamless Support: You are confident the Executive Team member experiences zero friction zero missed meetings and is assured of total operational continuity.
- Creative Engagement: You thrive on variety. You view changing priorities not as a frustration but as an exciting challenge and you are equally proud to manage a major executive crisis or optimize a shared services spreadsheet.
Extra credit
- You have experience supporting executives remotely including internationally
- You have experience designing and implementing shared administrative services (travel meeting management publications event management etc.).
- You have or are interested in pursuing a certification as a Certified Administrative Professional (CAP) Professional Administrative Certification of Excellence (PACE) Project Management Professional (PMP) or related credential.
Where you'll work
In this hybrid role you'll be expected to work 3 days per week in our Durham NC office with an option to work from home 2 days per week. Hours are Monday through Friday from 9:00 AM to 5:00 PM ET.
Preferred Primary Location: Durham office
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge skills and experience. An annual bonus and equity may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered.
Skills Required
- 2-6+ years working in executive administration operations or high-touch shared services environment
- Experience supporting C-suite or VP-level executives
- Ability to adapt quickly to different executive styles workflows and personalities
- Proven discretion and experience handling sensitive corporate financial and personal information
- Exceptional written and verbal communication skills with a polished professional demeanor
- Proficiency with enterprise tools (Google Workspace Concur Slack)
- Experience supporting executives remotely including internationally
- Experience designing and implementing shared administrative services (travel meeting management event management)
- CAP PACE PMP or related certification (or interest in pursuing)
- Ability to work hybrid schedule: 3 days/week in Durham NC office; hours Mon-Fri 9:00 AM - 5:00 PM ET
What the Team is Saying














Flatiron Health Compensation & Benefits Highlights
- Parental & Family Support—Parental benefits include paid leave for any parent a transition‑back period family‑building support and backup dependent care. Feedback suggests these provisions are consistently highlighted as a strength across materials and employee‑reported experiences.
- Healthcare Strength—Health coverage spans comprehensive medical dental and vision plans with HSA/FSA options and mental‑health services. Feedback suggests the quality and breadth of healthcare are viewed favorably by many employees.
- Leave & Time Off Breadth—Time off is positioned as flexible PTO with paid holidays alongside hybrid work norms that offer real work‑from‑home flexibility. Feedback suggests these policies support work‑life integration for many teams.
Flatiron Health Insights
What We Do
Flatiron Health is a healthtech company dedicated to helping cancer centers thrive and deliver better care for patients today and tomorrow. Through clinical and data science we translate patient experiences into real-world evidence to improve treatment inform policy and advance research. Cancer is smart. Together we can be smarter. Flatiron Health is an independent affiliate of the Roche Group.
Why Work With Us
Reimagine the infrastructure of cancer care within a technology and science community that values integrity inspires growth and is uniquely positioned to create a more modern connected oncology ecosystem.
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Flatiron Health Teams




Flatiron Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Flatiron attracting and inspiring a diverse team is essential to our success. Our hybrid work approach built on flexibility and clarity allows you to choose your office days while optimizing productivity and well-being.
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