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New York NY USA
In-Office
110K-147K Annually
Entry level
Artificial Intelligence • Software
The world’s hardest problems need the world’s smartest people.
The Role
As a Forward Deployed Enablement Engineer you'll support customer success teams resolve technical issues and enhance workflows using Palantir's platforms.
Summary Generated by Built In
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it our platforms empower our partners to develop lifesaving drugs forecast supply chain disruptions locate missing children and more.
The Role
Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues as well as work productively with external customers to debug and resolve their problems.
Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role you’ll leverage your problem-solving abilities creativity and technical skills to support and guide customer development teams ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions.
Every day at Palantir is different: we’re constantly evolving to better respond to customer needs and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency.
Every Palantirian is encouraged to play to their personal strengths so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so that people can find their strengths and grow in a way that excites them.
No two days are the same but as a Forward Deployed Enablement Engineer you can expect to:
- Respond to and triage incoming support requests from both internal and external teams.
- Provide guidance to customer engineers and unblock their workflows on Palantir’s platform.
- Build with Foundry and AIP to enhance enablement operations and use your creativity to solve novel problems that deliver more value to internal and external stakeholders.
- Collaborate with our Product Development teams to tackle workflow problems resolve product issues and inform product improvements.
- Partner with Business teams to understand and meet customer needs.
- Participate in a 24/7 on-call rotation responsible for coordinating responses to critical customer-facing incidents.
- Take ownership as the first responder when things go wrong. Even if a problem is outside your area of expertise you make the first move to fix it and pull in the necessary expertise to get the job done.
What We Value
- Ability to continuously learn and work independently making decisions with minimal supervision.
- Excellent written and verbal communication skills capable of interacting effectively with both technical and non-technical stakeholders.
- Strong creative problem solving skills.
- Comfortable working in a rapidly changing environment with dynamic objectives and iteration with users.
- Proficiency with one or more programming languages or data engineering frameworks such as Python SQL Spark Java C++ TypeScript/JavaScript or similar.
What We Require
- Background in Data Science Computer Science Engineering or STEM
- OR equivalent relevant practical experience in a technical or engineering role
Our team has people from a variety of backgrounds—people who studied computer science sales psychology or went to a bootcamp; people who joined Palantir right after university; and people who joined our team after switching industries. We value skills and mindset over a specific educational background.
Salary
The estimated salary range for this position is estimated to be $110000 - $147000/year. Total compensation for this position may also include Restricted Stock units sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications work experience skills and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
• Employees (and their eligible dependents) can enroll in medical dental and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life AD&D and disability insurance
• Commuter benefits
• Relocation assistance
• Take what you need paid time off not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption surrogacy and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes that’s why we celebrate individuals’ strengths skills and interests from your first interview to your longterm growth rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week) allowing our employees to strike the right trade-off for their personal productivity. Based on business need there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles you must work from the state in which you are employed. If the posting is specified as Onsite you are required to work from an office.
If you want to empower the world's most important institutions you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process please reach out and let us know how we can help.
Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer we recommend you cease all communication with the individual and consider reporting them to the relevant authorities such as the US FBI Internet Crime Complaint Center (IC3).
If you would like to understand more about how your personal data will be processed by Palantir please see our Privacy Policy.
If you would like to understand more about how your personal data will be processed by Palantir please see our Privacy Policy.
Skills Required
- Background in Data Science Computer Science Engineering or STEM
- Relevant practical experience in a technical or engineering role
Palantir Technologies Compensation & Benefits Highlights
- Fair & Transparent Compensation—Pay is considered competitive for core engineering and other key technical roles with total compensation that compares favorably in major markets. Offers for these functions are often viewed as market-aligned and materially attractive.
- Healthcare Strength—Health coverage is described as comprehensive and high quality contributing meaningfully to overall compensation satisfaction. Coverage breadth and employer support for medical needs are consistently emphasized in benefits descriptions.
- Equity Value & Accessibility—Equity forms a significant part of the package providing meaningful upside through RSUs and related awards over multi-year schedules. When aligned with tenure and company performance realized value can feel compelling.
Palantir Technologies Insights
What's It Like to Work at Palantir Technologies? Palantir Technologies Culture & Values Palantir Technologies Career Growth & Development What's the Work-Life Balance Like at Palantir Technologies? Palantir Technologies Leadership & Management Palantir Technologies Company Growth Stability & Outlook
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The Company
4400 Employees
Year Founded: 2003
What We Do
At Palantir we're helping the world's most important institutions use their data to solve their most urgent problems. Palantir software helps the world's most important institutions integrate analyze and act on their data — unlocking answers to questions they couldn't ask before. From delivering disaster relief to building safer automobiles we're honored to help make our partners better at their most important work.Together with our customers we're building the future of national security healthcare energy finance manufacturing and more.
Why Work With Us
We build the software that powers the world's most important institutions — the hospitals militaries intelligence agencies and industrial operators that can't afford to fail. The consequence of our work is what makes us different.
Palantir Technologies Offices
OnSite Workspace
Typical time on-site:
HQMiami FL
New York City NY
Washington DC
London
Palo Alto CA
Seattle WA
Seoul
Tokyo
Madrid
Chicago
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