Forward Deployed Engineer MES Solutions

Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Tulip's cloud-native no-code platform powered by embedded AI is driving the digital transformation of industrial environments through composable human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT Tulip is headquartered in Somerville MA with offices in Germany Hungary Singapore and Israel. Tulip has been recognized as a World Economic Forum Global Innovator a 2024 Deloitte Technology Fast award winner one of Energage's Top Workplaces USA and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

As a Forward Deployed Engineer you work directly with manufacturers to design build and deploy solutions on Tulip's Frontline Operations Platform. You operate at the intersection of solution engineering manufacturing operations and customer outcomes translating real shop-floor problems into scalable production-ready solutions.

You will embed with customers at their facility to rapidly implement applications integrations and workflows that improve quality productivity and traceability across manufacturing operations.

• 8+ years of experience in manufacturing industrial software or manufacturing-focused technology roles with 4+ years in customer-facing or consulting capacities
• Hands-on experience with Operations Technology — MES ERP quality or production systems — including architecture and implementation
• Proven ability to integrate shop-floor systems and devices (PLCs machine data production context) in manufacturing environments
• Strong understanding of manufacturing workflows quality traceability and operational constraints; able to walk a shop floor and identify improvement opportunities independently
• Track record of leading complex technical initiatives end-to-end in ambiguous customer-facing environments
• Willingness to travel up to 50% to customer sites; BS in Engineering or equivalent experience

Customer-Embedded Solution Delivery

• Partner with plant-level and corporate stakeholders (operators engineers IT quality operations leadership) to design build and deploy Tulip solutions on-site
• Integrate Tulip with shop-floor systems including PLCs MES ERP and quality systems working with machine data events and production context
• Deploy solutions into live production environments with minimal disruption troubleshooting issues that span software data and operational workflows

Technical Leadership

• Serve as the technical authority during customer deployments advising on architecture scalability security and reliability in regulated or high-availability environments
• Lead complex implementations end-to-end communicating clearly with both technical and operations stakeholders
• Document solutions and share learnings across the FDE team and broader Tulip organization

Product & Platform Feedback

• Represent the voice of the customer to Product and Engineering influencing roadmap and feature design
• Help generalize customer-specific solutions into reusable product capabilities
• Contribute to internal process development best practices and cross-team collaboration

• Tulip Account Executives
• Customer Success Managers
• Product Managers
• Engineering

We know even great candidates experience imposter syndrome. Even if you don't match every requirement applying gives you the opportunity to be considered.

We're building a strong diverse team that values hard work families and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health Dental Vision Short-term Disability Long-term Disability Life Insurance AD&D FSA Commuter Benefits Parental Leave and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• Dog-friendly office

We are an equal opportunity employer. At Tulip we celebrate all. Qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted actual compensation will be determined depending on multiple factors including job-related knowledge & skills experience business needs geographical location market compensation data and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $125000 - $175000 per year.

What We Do

Tulip the leader in frontline operations is helping companies around the world equip their workforce with connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity capturing and analyzing real-time data and continuous improvement.

Why Work With Us

We’re building a strong diverse team that values hard work families and personal well-being. Help us build an inclusive community that will transform frontline operations.

Gallery